Experience Inc. Jobs

Contract Manager - Data Centre

Job ID

177249

Posted

06-Aug-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Building Management, Customer Service, Data Centers, Digital & Technology/Information Technology, Engineering/Maintenance, Facilities Management

Location(s)

Dublin - Dublin - Ireland

ABOUT CBRE DATA CENTRE SOLUTIONS

CBRE Data Centre Solutions (DCS) is a part of the CBRE Group with over 115.000 employees worldwide and delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers and investors across the globe. As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the Data Centre lifecycle.

We provide our employees the best conditions to develop professionally and personally and to realise their full potential in the course of their career.

Join us now in Dublin (Ireland) and bring your unique talent and skills to our Team.

PURPOSE OF THE JOB

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Facilities Contract Manager to join the team leading one of our key client account sites.

Primary Objectives and Tasks

• Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance

• Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures

• To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices

• To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client

• Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management

• To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems

• Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies)

• To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio

• To ensure quality is maintained throughout the facilities

• Ensuring business policies and processes are effectively communicated and implemented within the contract

• Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence

• Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues

• Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded

• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met

• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts

• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward

• Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate

• Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and can reach their full future potential

• Demonstrate a willingness to attend on and off-site training for plant and systems as they are installed.

Accountabilities

• Reporting to the Business Unit Director

• Accountability to functional heads, as appropriate

• Accountable day-to-day to the relevant client contacts

• Line management responsibility for the engineering team and contractors

• Financial responsibility for the delivery of Plan commitments for the contract.

JOB REQUIREMENTS

• Must have prior experience working within Data Centres and critical environment background

• HV Authorised Person (Preferable)

• Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher

• Strong communication skills

• Ability to lead, motivate and direct a team of technicians/operatives

• Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable

• Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)

• A good level of English and Mathematics required

• Strong organisational and communication skills with the ability to prioritise workloads

• Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints

• Availability to be accessible as a point of escalation – this can include out of hours site visits.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)