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Accenture Content Review Associate - Norwegian in Dublin, Ireland

Job Specification:

General Information:

Position: Content Review Associate

Location: Dublin, Ireland

Contract: Full-time role 40 hours per week, 12 months contract (with view to extension)

Work Hours: Must be flexible to work in a 24/7 environment

Job Description

An individual should have an interest in protecting and improving the user experience of consumer products and services. The individual should be willing to develop a critical understanding of the abuse and policy issues and be comfortable reviewing a large volume of apps to help us keep our store policy complaint.

Role and Responsibilities:

  • Perform a wide variety of application policy reviews

  • Take action on violating apps

  • Master policy knowledge to ensure high-quality app reviews

  • Review the apps in a given time in accordance with the policies set by the client

  • Maintain optimum utilization during a working shift

  • Perform high-quality reviews

  • Maintain the turnaround time on app reviews

  • Should be up to date on the policy changes

  • Be a team player

  • Provide reverse feedback on policies and apps

  • Take quality feedback and work on it

  • Ability to escalate when needed according to the process

  • Being able to keep their knowledge of current affairs up to date (specifically American culture)

  • Should be able to navigate, search and download apps from client play store on the appropriate devices

  • Not offended by Apps that might come up as R rated or higher: violence, gore, nudity

    Skills and Experience:

  • Opportunities for career progression

  • Preferred Bachelor’s Degree in any field

  • Fluency in English and Norwegian language

  • Should clear basic English language proficiency test

  • Computer savvy, Technologically capable – especially web browsers, and data entry skills

  • Able to run virus and spyware scans

  • Exposure to US culture

  • Ability to read and interpret text requests accurately

  • Proactive with a strong work ethic

  • Adaptable to learn new processes, concepts, and skills

  • Demonstrates the ability to work as part of a team adding positive attitude and business focus

  • Ability to work in a fast-paced deadline driven environment

  • Ability to clearly and effectively communicate

  • Open to flexible working (shift patterns, no remote working)

  • Enthusiastic, positive attitude with a strong willingness to learn

  • Experience in a professional work environment (Recent graduates welcome)

Benefits

• Working for an international enterprise company

• Great training

• Company social events

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Disclaimer:

Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

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