Experience Inc. Jobs

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The LP Technology Manager is responsible for planning, aligning, and executing the LP technology roadmap including the testing of new or replacement devices or the development of new capabilities and uses of existing technology. This role will build the bridge between the operational teams and the technical teams to build efficiencies for the internal customers. This role will be responsible for leading proof-of-concept initiatives.

The base salary range for this role is $90,300 - $136,350. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Build and foster effective working relationships with internal customers, LP executive leadership and cross functional partners.

• Gain a deep understanding of internal customer opportunities, needs, and pain points; working closely with leadership of those teams to help build the LP Technology roadmap and drive business impact.

• Plan, align, and prioritize the initiatives on the roadmap.

• Certify technology replacement equipment and/or identify alternatives as assigned to meet department objectives.

• Ensure fiscal responsibility by meeting all budget forecasts and understanding drivers for changes in costs.

• Develop, maintain, and execute ownership of assigned projects from concept to completion.

• Create documents to present to leadership to gain support and funding for ideas and projects.

• Regularly stay up to date on new and core capabilities in the state of LP Technology through trade shows, industry associations, and partner events. Understand competitive advantages in this space.

• Partner with key manufacturers and vendors to unlock new capabilities for the business, through configuration of existing tools and identification and testing of new tools.

• Assign and oversee workload for assigned LP Technology Onshore and Offshore Contractors.

• Responsible for continuous collaboration and communication with internal and external business partners and teams (i.e., Store Operations, Loss Prevention, Security Operations, IT, Executive Leadership, Business Intelligence, Finance, etc.)

COMPETENCIES:

• Collaboration

• Ensures Accountability & Execution

• Communicates Effectively

• Organizational Agility

• Business Acumen

• Manages Work Processes

• Leading by Example

• Plans, Aligns & Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor's degree in business or technology or equivalent work experience

• Minimum of 5 years of experience in retail, technology, or related field, including experience in product or project management

• Project Management Professional (PMP) Certification preferred

• Proven ability to develop and implement effective technology programs, processes, and procedures in a large-scale organization

• Excellent communication and presentation skills

• Strong interpersonal skills with the ability to build alignment among multiple groups and key stakeholders across the business

• Highly organized with strong attention to detail and the ability to prioritize and multitask assignments effectively

• Willingness to take initiative and follow through on projects while working independently and proactively with minimal supervision

• Strong business acumen and customer service focus

• Strong analytical and problem-solving skills

• Ability to maintain confidentiality and exercise good judgment

• Experience with Computer Vision, IP Cameras, Electronic Access Control, Physical Intrusion Prevention, and/or Genetec Security Center preferred but not required

• Proficient in Microsoft Word, Excel, PowerPoint, Power BI

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

Up to 10%-15% travel. Will require occasional driving and/or traveling overnight for business functions or site visits.

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.#LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

LP Technology Contractors (as assigned)

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.