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Ready to chart a course for a long-term career with a global logistics leader? Join our Road Logistics Operational Care team in Dubai and become part of our ongoing success story!

Your Role

The Operational Care Specialist is responsible for executing operations to ensure operational excellence through high-quality shipment management. This role involves daily management of operations, including resource planning, monitoring operational KPIs, and overseeing shipment profitability. Additionally, the specialist prepares and supports month-end closing activities and provides data for reporting purposes.

Your Responsibilities

• Shipment management in TMS (Roadlog)

• Shipment data quality in TMS (Roadlog)

• Shipment management with carriers and brokers

• (Daily) shipment updates

• Billing

• Archiving of shipment documents

• Preparation of (OCC performance) reports

Your Skills and Experiences

• High level of attention to detail

• Excellent communication skills

• Effective decision-making abilities

• Flexibility and ability to work under pressure

• Proficient time management

• Analytical and organizing skills

• Strong problem-solving capabilities

• Ability to work well in a team

Good Reasons to Join

At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.