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Caterpillar, Inc. HR Strategy & Analytics Manager - EAME Distribution in Dubai, United Arab Emirates

Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Join the EAME Distribution Team as an HR Strategy and Analytics Manager, where your critical thinking skills and analytical mind will thrive as you shape a data-informed HR function of the future. Bring your passion for designing, architecting, and implementing improvement projects to the table, while also leveraging the power of storytelling with data. Lead the charge in crafting a project portfolio aimed at simplifying and enhancing our HR practices, ultimately driving superior experiences for our people across the region. If you’re ready to make a significant impact and drive positive change, apply now!

EAME Distribution’s mission is to deliver superior customer experience, profitable market leadership and services growth through industry-best distribution performance. We provide governance and administration of Cat® dealers across Europe, Africa, the Middle East, and Eurasia.


People Analytics

  • Drive data-informed decision-making within the HR function by identifying and formulating hypotheses or problem statements to be tested through data analytics.

  • Define the HR Analytics roadmap to advance practices along the maturity curve (reporting, descriptive, predictive, and prescriptive).

  • Leverage advanced analytical tools and methodologies to uncover insights, trends and solutions that tell a story, tailored for each audience, and which informs strategic HR initiatives.

  • Lead the establishment and maintenance of a comprehensive HR data lake, overseeing the collection, integration, and organization of diverse HR datasets with robust data governance.

  • Design, architect, and implement HR dashboards by leveraging appropriate tools and enable self-service dashboards for routine queries.

Employee experience

  • Create and execute a comprehensive multi-year employee experience strategy to improve the employee and manager day-to-day experience when interacting with HR solutions and services.

  • Create experience maps that illustrate multiple user journeys across lifecycle HR: hire to retire – using highlights and pain-points across the journey to map out “moments that matter “and identify opportunities and recommendations to improve the experience.

  • Collaborate effectively across the matrix, liaising with various departments (including HR, IT, compliance, legal etc.) to ensure a holistic and integrated approach to redesigning key employee journeys that align with business objectives.

  • Conduct iterative testing and robust evaluation to validate design concepts, gather feedback and refine solutions ensuring that the redesigned journeys meet both employee and business goals and illustrate ROI.

Project Management

  • Develop and implement program management approaches to scope, track, manage and optimize the mix of projects, initiatives and communications created and delivered by HR.

  • Identify potential risks associated with HR projects and develop mitigation strategies, collaborating closely with stakeholders like IT, legal and compliance.

  • Collaborate effectively with HR teams, leadership and communication teams to facilitate adoption of new employee experience and analytics initiatives, through targeted communication strategies and training resources as needed.

  • Streamline HR processes through effective project management, identify opportunities for process improvement, automation and efficiency gains to enhance overall HR operations.

  • Facilitate effective HR governance by devising appropriate meeting agendas, meeting cadence and overall communication structure to support efficiency and effectiveness within the HR team.

Role Requirements

  • Proven track record leveraging advanced analytical methodologies and tools (in an HR environment).

  • Proven track record leading complex project portfolios in dynamic environments.

  • Experienced at leading design thinking workshops to brainstorm and collaborate across multi-disciplinary teams and deploy user testing techniques (e.g. card sorting, customer journey-mapping, usability testing).

  • Passion for learning about new and emerging approaches to HR, embracing external perspectives to bring “outside-in” thinking to discussions and challenge the status quo.

  • Excellent interpersonal and leadership skills to “influence beyond authority”, deal with sensitive issues, coach, advise and collaborate with a variety of stakeholders to achieve outcomes together.

Highly desirable

  • Degree in Applied Mathematics or Statistics or related field.

  • Degree in HR / CIPD or Behavioral sciences.

  • Knowledge of Python (or R).

  • Fluent in Arabic and/or French

What will Caterpillar do for you?

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Additional information

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. ​

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.​

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html ​

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.​

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.​


Visa sponsorship available for eligible applicants.

Posting Dates:

February 13, 2024 - February 23, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.