Job Information
PLURALSIGHT, LLC Senior Director, IT CRM in DRAPER, Utah
Job Description: The Senior Director of IT CRM will have overall responsibility for the strategy, systems administration, development, and support for Pluralsight's global Salesforce platform ecosystem. This senior leader will collaborate with business partners and technology owners to ensure solutions are robust, performant, and scalable, while meeting business and company objectives. This is a high impact, high visibility position and requires a leader who is naturally collaborative, operates with a sense of ownership and accountability, is skilled at managing competing priorities, and can build and nurture an extraordinary team.
Who you're committed to being: * You enjoy learning and are open to new ways of doing things. * You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. * When communicating you are self-aware, insightful, and proactive. * You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. * You believe in continuous improvement and request frequent feedback from others.
What you'll do: * Responsibility for implementing a comprehensive CRM business applications strategy supporting global sales, marketing, customer success, and professional services teams. * Overall Salesforce.com platform architecture and solution delivery for Pluralsight, spanning system administration, development, support and architecture functions. * Building, leading, and mentoring a world class distributed team of passionate Salesforce and business systems technologists and practitioners. * Ensuring successful delivery of new capabilities and solutions that users love and will scale with Pluralsight long-term.
Experience you'll bring: * Strong ability to partner with stakeholders at all levels * Ability to manage a complex salesforce environment * Great leadership skills with a passion to upskill your teams
Requirements: * 10+ years experience in IT business applications management or related function with demonstrated success managing a portfolio of enterprise SaaS business systems and platforms. * Deep understanding of leading Salesforce cloud platforms (Sales Cloud, Service Cloud, CPQ, Communities), with hands-on experience and advanced technical knowledge of core Salesforce development frameworks (Apex / Visualforce, Lightning) and standard practices. * Has experience leading large-scale end-to-end platform implementations and systems consolidations in a fast-paced software business using agile/scrum methodologies. * 5+ years at director level or above with a proven track record of building and leading successful technology teams.
Travel Requirements:
While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.
Why you'll love working here: * We're remote- and hybrid-friendly * We're mission driven and guided by our culture pillars * We have a strong commitment to diversity and belonging * We cultivate a culture of trust, autonomy, and collaboration * We're lifelong learners and champion team member growth and advancement * We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.
About us:
We're Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain... For full info follow application link.