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Job Summary The Product Engineer will play a crucial role in supporting sustaining engineering efforts post-launch. This position serves as a key technical resource and liaison between R&D and various internal departments, including product management, sales, application engineering, customer technical support, and manufacturing. The Senior Product Engineer ensures that R&D efforts are aligned with customer and business needs. Responsibilities: * Understands customer requirements and applications, driving ideas and improvements for new and existing products back to R&D. * Provides technical expertise on assigned product lines to all internal functions, including product management, sales, application engineering, customer technical support, and manufacturing. * Creates and/or reviews engineering specifications, ECNs, tests, procedures, user manuals, submittal drawings, and sales literature for new products. * Troubleshoots and determines the root cause of escalated or recurring field issues, reporting analysis back to internal teams and, when necessary, directly to the customer. * Supports manufacturing by addressing new line setup questions and approving supply chain part substitutions and deviation procedures. * Leads test technicians and assists in the lab testing of products. * Works closely with technicians and junior engineers, providing technical expertise and guidance. Requirements: * Bachelor of Science in Electrical Engineering or equivalent. * 5+ years of experience in electrical engineering, product development, design, repair, or support. * Working knowledge in power/electrical engineering, including AC and DC power < 50kVA circuits, IGBTs, inverters, rectifiers, microprocessor and sensor interfacing, firmware interfacing, DC batteries, connectors/wire harnesses, and uninterruptible power supplies (UPS). * Experience with change management and BOM creation and maintenance, preferably in Oracle. * Ability to fluently read and understand component datasheets, electrical schematics, and PCB layouts. * Ability to safely and effectively operate in an electrical testing lab environment. * Familiarity with mechanical design techniques and software human interfaces. * Strong troubleshooting skills with the ability to solve and prevent problems quickly and methodically. * Excellent planning, organizing, documentation, and communication skills. * Ability to multitask and work effectively in cross-functional global development teams. * Fluent in English, with strong interpersonal skills, including motivation and conflict resolution. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development About Vertiv At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $6.9 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to estab Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjUxODg2LjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t