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Oracle Implementation Consultant - Public Safety (REMOTE) in Dover, Delaware

Job Description

Who We Are:

The Oracle Local Government Global Business Unit has launched a new suite of public safety SaaS applications and hardware for the Local Government markets using cutting edge technologies. These are exciting times in our space - we are growing fast and delivering innovative solutions to public safety agencies.

Who You Are:

The Public Safety Implementation Consultant is a key member of the Oracle team responsible for customer implementation strategy and architecture of Oracle Public Safety solutions. The position requires strong consulting skills and the ability to develop trusting business partnerships with key Oracle public safety customers. You will play a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Oracle solutions to meet the requirements and providing guidance to customers to achieve a successful implementation. You must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. This team member will partner closely with the Product, Sales and Support teams to ensure a superior customer relationship throughout the implementation. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.


What you will do:

  • Develop trusted relationships with our customers, set expectations, provide meaningful and timely communication and deliver on promises and commitments.

  • Use your experience and knowledge in public safety software and operations to align customer needs and requirements with evolving product roadmaps and development.

  • Expand and challenge the way we provide service by going beyond our customers’ expectations by designing and delivering market leading implementation methods and solutions to deliver an amazing experience.

  • Challenge industry standards in approaching, designing and implementing modern technology solutions in the public safety space.

  • Become an expert in Oracle public safety products to deliver cutting edge solutions and referenceable customers.

  • Exhibit strong executive presence and ability to interact with key project sponsors.

What you've done:

  • Bachelor's degree or equivalent (minimum 8 years) work experience

  • 8+ years of technical and/or consulting experience architecting enterprise and application solutions in public safety software.

  • Proven self-starter that proactively develops working relationships with key internal and external stakeholders.

  • Demonstrated experience in requirements gathering, use-case documentation, business analysis, integrations/interfaces, data conversions and other key elements of public safety implementations.

  • Ability to translate business requirements to technical resources and vice-versa.

  • Experienced with gap analysis, issue documentation, tracking and prioritization.

  • Delivered end-to-end solutions throughout the entire SDLC including running customer-facing workshops, leading testing and feedback sessions, Go-Live planning and successful Customer Success/Support transitions.

  • Shown comfort working in rapid paced environments with evolving expectations and priorities.

  • Able to travel up to 25% of the time depending on need.

It would be awesome if you also had:

  • CJIS certification

  • Knowledge/familiarity with Oracle products and services, including Oracle Cloud Infrastructure (OCI)

  • Experience working in a public safety position

  • Project Management experience or certifications

  • Management experience including hiring, developing and leading a team


This is a Criminal Justice Information Systems (CJIS) sensitive position and will require a fingerprint-based background investigation, conducted by customer criminal justice agencies, to determine an applicant’s eligibility for access to criminal justice information. Employees hired for this position will be required to obtain and maintain CJIS access approval by Federal, state, and/or local agencies for Criminal Justice information, related law enforcement databases, and communications systems.



Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated location(s)

California Pay Range: from $87,800 to $225,400 per annum. May be eligible for bonus and equity.

Colorado Pay Range: from $103,500 to $202,900 per annum. May be eligible for bonus and equity.

New York City Pay Range: from $103,500 to $214,200 per annum. May be eligible for bonus and equity.

Washington Pay Range: from $114,000 to $214,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer