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Oracle Cloud Engineer in Dover, Delaware

Job Description

The Program:

Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring bachelor’s and master’s graduates with a diverse set of skills and experiences to work in and across multiple teams within the Customer Success Services organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact.

The Team:

As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.

The Company:

Oracle is the world’s leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business—it's helping advance governments, power nonprofits, and giving billions of people the tools they need to outpace change. For more information about Oracle (NYSE:ORCL), visit us at oracle.com (https://www.oracle.com/index.html) .

What You’ll Do:

  • The Customer Success Services (CSS) is a unit within Oracle’s Customer Service Organization that enables long term advanced support relationships with many of Oracle's largest customers.

  • Click here (https://www.oracle.com/support/advanced-customer-support/index.html) for more information about CSS

  • Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.

What We’ll Give You:

  • Significant investment in your professional development and a social network of resources and thought leaders inside Oracle.

  • Fun and flexible work for the ideal work-life balance

  • An inspiring, inclusive, and multicultural community that values fresh perspectives.

  • A buddy program: a senior expert will be assigned to work closely with you to help you making connections and learning the business.

  • World-class professional training from industry experts.

  • A defined career progression based on annual performance and personal development followed closely by a direct manager.

  • The opportunity to engage with a variety of customers in multiple areas.

  • Competitive pay and excellent benefits that will help you do your best work.

Getting to know you:

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.


To be considered for a Cloud Engineer position in the Customer Success Services organization, you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs , either on your resume and/or by uploading additional documents such as a transcript.

  • Have a Bachelor’s degree in Computer Science, Electrical Engineering, Industrial Engineering, Business, or an equivalent engineering/science field by June 2024.

  • Have no more than 12 months of professional full-time work experience in the technology field (excluding internships, research and/or teaching assistant roles, and military experience).

  • Reside in the United States and/or attend a university in the US.

  • Is a United States Citizen

  • Goal-oriented for technology and a strong desire to learn about AI/ML, Natural language processing, and cutting-edge technologies.

  • Passion to learn programming languages like R, Python, SQL, and data visualization tools and enthusiasm to learn to code and write code.

  • Strong Analytical skills and Critical thinking abilities.

  • Ability to be a part of continuous learning and professional growth culture.

  • Collaborate with cross-functional teams and be a part of complete project experience from concept to implementation.

  • Complex technical problem-solving acumen and ability to ideate innovative solutions.

  • Exceptional professionalism and work ethic.

  • Ability to meet strict deadlines and work under pressure.

  • Strong communication skills and the ability to collaborate effectively.

  • Basic knowledge of database concepts (Optional).

  • Basic understanding of cloud platforms and services and an eagerness to deepen your expertise (optional).


Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $24.57 to $48.08 per hour; from $51,100 to $100,000 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.


Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer