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GovCIO Business/Functional Analyst (Remote) in Dover, Delaware

Overview

GovCIO is currently hiring for a Business/Functional Analyst to support the Health Services Portfolio Technical Management and Strategic Solutioning Support (HTMS) program within the Department of Veterans Affairs (VA) Office of Information and Technology (OIT). This role requires coordination with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. The environment is dynamic, and client needs are often evolving; flexibility and forward-thinking views are important for success. This role is a fully remote position within the United States with core hours of operation from Monday to Friday 8 AM to 5 PM ET.

Responsibilities

  • Analyzes and designs processes and systems, assessing the business model and its integration with technology

  • Provides business and internal stakeholders with a one-stop intake process to all IT requests

  • Provides technical/functional expertise in identifying, evaluating, developing, and supporting systems. Analyzes business and technical processes to formulate and develop new and modified business information processing systems

  • Interfaces between systems architects/programmers and users located in a specialized area to ensure that information technology designs meet the needs of the end users within an organization

  • Documents product/service requirements and develops acceptance criteria to ensure user requests are carried out

  • Requires general-logic knowledge of system capabilities without necessarily the ability to program

Qualifications

Required Skills and Experience:

  • Bachelor's Degree in Business Administration, Business Management, Computer Science, Information Systems, Journalism, Marketing, Communications, or related fields with 7+ years’ experience. 8-10 years of relevant experience may be substituted for education

  • Strong communication skills (oral and written) to relay concise messaging and reporting to all levels of management

  • Great interpersonal skills and ability to work independently with minimal guidance/supervision

  • Strong analytical and investigation skills crafting solutions to challenging problems or issues

  • Solid experience with Microsoft and other collaborative tools including Teams, SharePoint, Jira, etc.

  • Experience with Atlassian products

  • Advanced experience in Visio and other process development tools

  • Experience with business operations process development, leading business operations process implementation, and process SOP development

  • Experience in facilitation of process engineering working sessions

  • Ability to extrapolate and communicate a client’s main challenges and pain points and the ability to craft strong solutions and make recommendations

  • Responsible for on-time completion of all deliverables/work products

Preferred Skills and Experience:

  • Experience supporting or leading within the Veterans Affairs Office of Information and Technology, Veterans Benefits Administration, and/or Veterans Health Administration is a plus

  • Proven VA (or similar government agency) IT development track record highly desired

  • Ability to proactively communicate and coordinate with various internal and external project stakeholders, depending on needs

  • Experience in IT intake processes

  • Agile/SAFe software development lifecycle experience

Clearance Required : Ability to obtain and maintain a Suitability/Public Trust clearance

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $105,000.00 - USD $115,000.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/5124/business-functional-analyst-%28remote%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473)

Location US-Remote

ID 2024-5124

Category Information Technology

Position Type Full-Time

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