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Niagara Bottling LLC Sr. IT Analyst - Manhattan WMS (WMOS) in Diamond Bar, California

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:

  • Work in an entrepreneurial and dynamic environment with a chance to make an impact.

  • Develop lasting relationships with great people.

  • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Sr. IT Analyst - Manhattan WMS (WMOS)

The Sr. IT Systems Functional role serves as the primary IT liaison with Niagara business users; plans and coordinates the implementation and deployment of new software applications as well as the enhancement and maintenance of existing applications. The Sr. IT Systems Functional is primarily responsible for providing timely application support to business users and ensures that application issues are efficiently and effectively resolved. The Sr. IT Systems Functional is responsible for project plan development, project execution management, project status monitoring and reporting to project sponsors and steering committee. More specifically, the Sr. IT Systems Functional is responsible for gathering business and functional requirements, and for coordinating with application vendors and/or internal development (technical) teams to ensure that the solution design, build and testing approach satisfies/meets requirements. The ideal candidate is able to be a hands-on individual performer in addition to providing leadership to a functional team comprised of 2 – 4 functional Analysts.

Essential Functions

  • Design, build, and implement functional and technical solutions which meet desired business, functional and non-functional requirements

  • Lead and actively participate in all phases of system implementation including requirements gathering, functional and technical design, system design and development, testing and roll-out and support.

  • Provide Functional & Testing experience in the areas of Supply Chain, Distributions, Manufacturing or Finance.

  • Assesses project impact of system changes on users and internal and external customers and stakeholders.

  • Controls scope and requirement gathering and design sessions.

  • Identify risks and benefits of alternate designs; calculates costs/benefits of potential actions or solutions to establish their viability/ROI.

  • Leads team in configuration and testing tasks - Regression testing experience on Applications Functional and Integration testing requirements.

  • Utilize disciplined custom software development methodology or COTS package implementation process for continuous evolution and optimization of applications/business solutions.

  • Responsible for issue, problem and change management functions to ensure application availability, uptime and service levels to business users.

  • Ability to identify and address root cause of production problems, and a strong background in resolving application support issues.

  • Ability to formulate and document requirements, design specifications, and test plans for extensions to Supply Chain, Distributions, Manufacturing or Finance applications which include, reports, interfaces, conversions, and enhancements.

  • Develop, generate and deliver steering committee meeting presentations to communicate project status, seek guidance and drive decisions.

  • Follow industry standards related to software development lifecycle (SDLC) and software quality assurance (SQA) practices and methodologies to ensure quality of project deliverables and technical solutions.

  • Enforce and manage project deadlines and schedules.

  • Commit to quality deliverables while ensuring technical solutions are on-scope, on-time and on-budget.

  • Accurately prepare written business correspondence that is coherent, grammatically correct, effective, professional, and engaging.

  • Follow through with commitments and assume additional responsibilities without being asked

  • Provide weekly status reports.

  • Partner with internal, external and business partners to support the Niagara business application.

  • Open and manage SR service request tickets with vendor level 3 support.

  • Facilitate communication/relationship within Niagara business and IT.

  • List if any travel is required using percentage of time:

  • 25% - on average travels 1 week out of the month

  • Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

  • Minimum Qualifications:

  • 6 Years – Experience in Field or similar manufacturing environment

  • 6 Years – Experience in Position

  • 6 Years – Experience managing people/projects

    *experience may include a combination of work experience and education

  • Preferred Qualifications:

  • 10+ Years– Experience in Field or similar manufacturing environment

  • 10+ Years – Experience working in Position

  • 0 Years – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

  • Lead Like an Owner

  • Makes safety the number one priority

  • Keeps alert for safety issues and escalates immediately

  • Effectively prioritizes tasks based on department goals

  • Shows respect to others and confronts interpersonal issues directly

  • Prioritizes resolution of customer issues effectively

  • Responds promptly and honors commitments to internal and external customers

  • InnovACT

  • Makes recommendations to continuously improve policies, methods, procedures, and/or products

  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances

  • Increases performance through greater efficiency

  • Find a Way

  • Seeks to develop technical knowledge through learning from other experts

  • Understands interdepartmental impact of individual decisions and actions

  • Seeks solutions rather than placing blame

  • Empowered to be Great

  • Consistently looks for ways to improve one’s self through growth and development opportunities

  • Communicates clearly and promptly up, down, and across

  • Communicates effectively to manage expectations

Additionally, IT Sr. Analyst is expected to demonstrate:

  • Analyzing and developing solutions addressing customer needs

  • Experience in Business Analysis

  • Overall high degree of professionalism

  • Strong team-oriented interpersonal skills including facilitation and the ability to effectively interface and work with a wide variety of people. Must work independently.

  • Strong analytical, problem-solving skills and critical thinking skills

  • Ability to translate complex business needs into use case models

  • Ability to manage multiple priorities and projects

  • Strong written and verbal communication skills including the ability to provide detail documentation of a technology incident

  • Proficient computer skills (i.e. Microsoft Office, Outlook)

  • Excellent interpersonal, communications and analysis skills, planning and organizational proficiency and good business judgment

  • Ability to delivery effective and professional presentation to peers, management and other professionals within our field

Education

  • Minimum Required:

  • Bachelor's Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, related field, or equivalent work experience

  • Preferred:

  • Master's Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, or related field or equivalent work experience

Certification/License:

  • Required: NA

  • Preferred: NA

Foreign Language

  • Required: NA

  • Preferred: NA

Typical Compensation Range

Pay Rate Type: Salary

$107,143.99 - $150,001.60 / Yearly

Benefits

https://careers.niagarawater.com/us/en/benefits

  • Los Angeles County applicants only* Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. With incredible growth over the past several years, the career possibilities at Niagara are endless!

Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere.

From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members.

We hope that you consider joining our Niagara family!

Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

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