Job Information
Lane County Office Assistant 2 in Developmental Disabilities Services Eugene, Oregon
Office Assistant 2
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Office Assistant 2
Salary
$18.71 - $25.01 Hourly
Location
Developmental Disabilities Services Eugene, OR
Job Type
Temporary (Limit of 1040 hours within fiscal year)
Job Number
202400403
Department
Health & Human Services
Division
HHS DD Supervisor
Opening Date
09/09/2024
Closing Date
9/23/2024 11:59 PM Pacific
FLSA
Non-Exempt
Description
Benefits
Questions
DESCRIPTION
See what Lane County Employees have to say about working for DDS! (https://www.youtube.com/watch?v=Nub-qqWeZL8)
About the Position
Do you have a passion and dedication to caring and advocating for your community and individuals with Intellectual and/or developmental disabilities? Do you find yourself energized and engaged when working in an evolving and challenging environment with a focus on continuous improvement? If so, we have an exciting opportunity for you to join a talented and passionate team!
Our Office Assistant 2 will provide excellent customer service to our individuals in services and will assist with a variety of administrative tasks and duties. The Administrative team is an integral part of our organization and is the center of organizing and running the daily operations of our practice.
This position must demonstrate excellent customer service both in person and via phone for the Developmental Disabilities Services Division in order to provide assistance to the individuals in services and our community partners.
This position will provide any of the following supports:
Front office support, including greeting individuals and checking them in for their appointments or directing them to the appropriate staff member; receiving calls and transferring or referring to proper sources.
Providing complex or technical information, requiring the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public.
Time-sensitive data entry, which can include working on a variety of databases, tracking information, or following up with Services Coordinators.
Processing and archiving medical records, including uploading to our electronic health record.
This position also provides support to the supervisor of the Administrative Team and will perform related duties as assigned.
The ideal candidate will be able to:
Develop a deep understanding of our processes.
Be technically proficient – someone who can understand and work with our systems with ease.
Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients, employees, staff and providers.
Lane County Developmental Disabilities Services strives to provide a responsive, cooperative lifespan delivery system of support, training, care, monitoring, protection and crisis response for persons with intellectual and/or developmental disabilities and their families.
About the Division
Lane County Developmental Disabilities Services strives to provide a responsive, cooperative lifespan delivery system of support, training, care, monitoring, protection and crisis response for persons with developmental disabilities and their families. Services are designed to maximize opportunities for self-determination and self-sufficiency.
Schedule: Monday – Friday; 8:00am – 5:00pm
This is an AFSCME represented position
QUALIFICATIONS
Training:
Equivalent to the completion of the twelfth grade.
Experience :
Two years of responsible clerical and office assistance experience.
An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
Notes :
This position is subject to a full criminal offender information record check.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
CLASSIFICATION DETAILS
Office Assistant 2 Classification Details (https://agency.governmentjobs.com/lanecountyor/default.cfm?action=specbulletin&ClassSpecID=964906&headerfooter=0)
Selection Process
SUPPLEMENTAL INFORMATION
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2022 -2024 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Veteran Preference Information (https://www.lanecounty.org/government/county_departments/human_resources/talent_acquisition/Selection_Process/veterans__preference_information_)
Trauma Informed Care Statement
Lane County is committed to providing Trauma Informed Care. As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past. Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other.
Careers with Lane County Offer Extraordinary Benefits
At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.
Introducing ALEX (https://www.myalex.com/lanecounty/home#choose-benefits) , Lane County's benefit advisor! ALEX is an interactive tool that will help you understand the benefits being offered, out of pocket expenses and coverage available. You will need the Collective Bargaining Unit found in your job posting and when asked for your date of hire, please put in today's date.
*The below information describes typical benefits available for Regular Full-time Employees. Actual benefits received may differ by position, employment status (regular, temporary, or extra help) and/or bargaining group.
ALEX Benefit Advisor (click here) (https://www.myalex.com/lanecounty/home#choose-benefits)
Collective Bargaining Units:
Admin-Pro
AFSCME
AFSCME Nurses
AFSCME Physicians
FOPPO
LCPOA
Local 626
Prosecuting Attorney's
Benefits to keep you & your family well - Physically
Health insurance coverage becomes effective the first of the month following your first 30 days as an eligible employee.
Medical/Rx/Vision - Lane County offers medical, prescription and vision exam coverage for you and your eligible dependents. The plan options and costs per month for 2018 are outlined below:
If you enroll in the HDHP the County will contribute to your HSA: $1,500 (individual) or $3,000 (family) annually. This amount is prorated based on date of hire.
Eligible employees who complete a Health History Risk Assessment (HHRA), Biometric Screening, and Comprehensive Health Review (CHR) at the Live Well Center receive a $20 per month credit.
Wellness Clinic - The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.
Dental - Lane County provides dental coverage for employees and their eligible dependents.
Employee Assistance Program (EAP) - Lane County provides this counseling and concierge service to employees and members of their immediate households.
Fitness Center Membership - Lane County provides employees with a free membership to a local fitness center. Employees may add their families at a discounted rate.
Benefits to keep you & your family well - Financially
Retirement - Lane County pays for, and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment. (Current members are eligible upon hire.)
Disability - Lane County pays a portion of wages for eligible employees through Short-Term Disability, and provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations.
Time Management - Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.
Holidays - Lane County provides 10 paid holidays per year:
New Year's Day Independence Day
Martin Luther King Jr's Birthday Labor Day
Presidents' Day Veterans' Day
Memorial Day Thanksgiving Day
Juneteenth Christmas Day
Life Insurance - Lane County pays for employee group term life insurance.
County-paid Training & Development to keep your career well
On-site Classes - Lane County offers a variety of on-site classes to develop employees' soft and technical skills.
Online Training - Lane County offers a variety of online classes through LEAP to help employees continually improve their skills.
Conferences & Seminars - Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development.
Lane County offers these other valuable benefits
Deferred Compensation Retirement Savings - Employees may enroll in a deferred compensation program 457(b) to save for retirement.
Vision - Eligible employees may purchase supplemental vision insurance.
Supplemental Life Insurance - Employees may purchase supplemental life insurance for themselves and their dependents/spouse.
Aflac - Optional employee-paid voluntary group coverage is available through Aflac.
Group Discounts - Group discounts may include homeowners and auto insurance, pet health insurance, credit union membership.
Paid medical, dental and vision coverage for dependents is determined by labor agreement or APM, as applicable. Physicians should contact their supervisor for health plan options and rates. Please note that Temporary and Extra Help positions are not typically eligible for benefits. This is only brief summary of benefits available to eligible Lane County employees. In all cases, plan documents govern.
For additional information about these extraordinary benefits contact the Benefit Resource Center at 1-866-468-7272, or Lane County HR at (541) 682-3124.
01
IMPORTANT: Please ensure you have included all RELEVANT education, employment and experience in your application. To ensure compliance with Oregon Equal Pay laws, Human Resources will conduct a wage analysis based on the information you have provided in your application to determine the appropriate starting wage if you are selected.
I acknowledge I have provided all relevant education and employment history.
02
Please note that responses to supplemental questions are reviewed separately from your application, cover letter, and resume, and that points assigned are points question is worth. Total supplemental questionnaire score is 100 points. Be as specific as possible in your responses to showcase your qualifications.
Acknowledged.
03
As per OAR 411-320-0030(6), have you had any founded reports of child abuse or substantiated abuse?
Yes
No
04
What is your highest level of education?
High School diploma or equivalent to completion of twelfth grade.
Associate's degree.
Two-years of technical certificate or coursework.
Bachelor's degree.
Master's or higher degree.
05
How many years of office assistance and/or clerical experience do you have?
No experience.
One year of experience.
Two years of experience.
Three years of experience.
Four years of experience.
06
Describe a time when you needed to work cooperatively with someone that did not share the same ideas as you. Describe the situation, the actions you took, and the outcome. (15 points)
07
This position requires frequent performance of repetitive tasks where attention to detail is crucial. Please describe your experience with this type of work. How do you stay engaged through the tasks? (35 points)
08
Describe your experience working in a team that manages a high-volume workload; what is your definition of a successful team? (25 points)
09
Please describe your computer skills. Describe your experience performing data input and working with medical records (if applicable). Include frequency of use. (25 points)
Required Question
Agency
Lane County
Department
Health & Human Services
Address
151 W 7th Ave Eugene, Oregon, 97401
Website
https://www.lanecountyor.gov
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