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SPPlus Supervisor, Valet Operations in Detroit, Michigan

Supervisor, Valet Operations

 

Requisition ID  2024-41520  

 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location   US-MI-DETROIT  

 Location Name   60154 - MARRIOTT VALET  

 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2   400 RENAISSANCE  

 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City   DETROIT  

 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province   MI  

 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code   48243-1502  

JobLocation_Header  DETROIT MI United States  

Position Type (Portal Searching)  Full-Time  

Category (Portal Searching)  Parking Operations Overview

 

SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter. Salary Range: $17.00 - $20.00 per hour

 

Responsibilities

 

MAIN RESPONSIBILITIES

Basic Function - Assist in the day-to-day management of a location ensuring that valet operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

Greet guests courteously. Ensure customers are receiving timely service. Assist customers in and out of their vehicle. Drive, park, and retrieve customer vehicles in a safe and professional manner. Assist with hiring, training, and coaching an excellent valet team. Create a staffing schedule according to the anticipated daily vehicle volume. Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times. Prepare and process daily paperwork according to audit compliance standards. Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc. Create and implement a successful staging plan, utilizing all aspects of the locations layout to ensure maximum parking capacity. Quickly distinguish vehicle make and models; have a general knowledge of vehicle operations. Substitute for any position, if necessary. Complete other duties as needed.

 

Qualifications

 

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience - Minimal high school diploma or equivalent and a minimal 6 month related experience or training; or equivalent combination of education and experience.

Driver's License - Required to have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.  Ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location.

Oral Communication - Speaks c

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