Job Information
Delaware North Premium Club Supervisor, Little Caesars Arena in Detroit, Michigan
The Opportunity
Delaware North Sportservice is hiring a seasonal Premium Club Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As a Premium Club Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
$18.00 - $19.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
Train and supervise associates and observe job performance
Ensure associates properly set up events for guests; conduct walk-throughs to check for any issues
Ensure all food presentations and displays meet company standards
Ensure responsible alcohol service and report any violations and that staff is adhering to company policies for alcohol
Resolve guest complaints, with the assistance of the department manager
Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensure replacement stock is ordered
Ensure all sanitation practices are used and Department of Health guidelines are followed
Qualifications
Minimum of 2 years of previous hospitality and high-volume dining experience required
Strong knowledge of food and wine
Basic knowledge of cost control measures and profit and loss
Ability to problem solve and operate in a fast-paced environment
Ability to work flexible hours, including nights and weekends
Ability to work all Red Wings and Pistons games
No college degree required
Physical Requirements
Standing and walking for entire length of shift
Ability to lift up to 50 pounds
Shift Details
Evening shift
Weekends
Day shift
Event based
Who We Are
Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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