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GENERAL SUMMARY:

Under the direction of the department director, the Education Specialist assesses, designs, and evaluates cost-effective, customer-oriented, educational programs that are aimed at improving the quality of case management. Provides direction and consultation to Case Managers, clerical staff, and departmental management.

EDUCATION/EXPERIENCE REQUIRED:

Bachelor's degree in Nursing or a Master's degree in Social Work. Five (5) years of clinical experience. Case management experience required, including experience in discharge planning, home health care, rehabilitative medicine, community health or managed care. Teaching experience preferred. Excellent verbal communication and written documentation skills. Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization. Strong problem-solving, analytical, and decision-making skills. Strong computer skills and knowledge. Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles. Knowledge of medical ethics and legal implications related to case management. Understanding of social determinants of health and their impact on a patient's wellbeing. Well versed in facilitating community resources to meet the needs of diverse populations. Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously. Strong sense of compassion with the ability to successfully advocate for patients and their families.

CERTIFICATIONS/LICENSURES REQUIRED:

Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license. Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) preferred. For current employees, effective date 10/31/2019, certification is required by December 2023. For new hires, certification must be obtained within 3-years from date of hire.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus

• Department: Administration and Support

• Shift: Day Job

• Union Code: Not Applicable

  Additional Details

  This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more athenryford.com.

Benefits

Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.