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Area Manager, Staff Development, Housing & Residential Life

Wayne State University is searching for an experiencedArea Manager, Staff Development, Housing & Residential Lifeat its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Job Purpose

All staff roles within Housing & Residential Life have an intentional and important purpose of supporting and achieving the mission of the department and Wayne State University through innovation and sustained collaboration.

Mission:Housing & Residential Life fosters student success by developing a sense of belonging through inclusive practices and intentional engagement. We commit to providing a safe and well-cared-for living-learning environment where community can thrive.

TheArea Manager for Housing & Residential Life supervisesand assists in the development of full-time professional staff and key student staff/leaders in a specified area of campus and provides oversight of one or two committees. Reporting to the Senior Director for Housing & Residential Life, this position engages in a student-development-centric critical analysis of resident and student staff needs, and implementation of a robust on-boarding and development program for professional and paraprofessional staff, including the evaluation process.

Essential Functions

(Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.)

• Staff Supervision: Provides and role models leadership and direction to staff, including student staff. Sets expectations, focus, and professional development plans. Provides coaching, mentoring and teaching to ensure staff meet industry standards. Manages the ‎‎administrative process for assigned staff including hiring, ‎evaluations, terminations, disciplinary procedures ‎and advocacy for salary ‎‎adjustments. Provides ongoing performance feedback, goal setting, and development plans for staff. Attends all student staff trainings and meetings. Maintains visibility in residential communities. 40% of the time.

• Student Staff Training & Leadership Development:Provides leadership for student staff (resident advisor, peer mentor, et al.) on-boarding and training processes. Develops and implements on-going development for student employees, including evaluations and improvement plans. Initiates and provides guidance for the Student Staff Training Committee.

• Student Staff Recruitment & Selection:Provides leadership for student staff (resident advisor, peer mentor, et al.) selection process(es) including recruitment, screening, interview, placement, and all candidate communication. Works closely with BAO to ensure efficient University on-boarding. Initiates and provides guidance for the Student Staff Selection Committee.Combined with Student Staff Training & Leadership Development - 20% of the time.

• Administration:Provides timely communication. Assists with the coordination and implementation of Housing & Residential Life departmental processes related to assignments, facilities, and marketing. Ensures staff participation and cooperation.20% of the time.

• Crisis Response, Safety, & Security:Assists with follow-up for and communication regarding elevated on-going student concerns. Serves in the weekend and evening crisis response on-call rotation. Provides in-person response to emergencies when deemed necessary.15% of the time.

• Perform other related duties as assigned.5% of the time.

WORK CONTEXT

This list characterizes the position scope.

• Job Reports to: Senior Director/Chair

• Leadership Accountability:Implements operating plans

• Supervisory Accountability:Supervises professionals and non-managers

• Organizational Accountability:Manages sub-unit of a department

• Financial Accountability:Approves expenditures

• Customer Accountability:Interfaces with customers outside the S/C/D

• Freedom to Act:Subject to general input from supervisor

An apartment is provided.

Relocation, if currently living outside of a 50-mile radius. of $2000 to be returned to the university if the employee vacates the role before completing 1 year of service.

Qualifications:

• Education Master's degree

• Master’s degree from an accredited college or university in student development, student personnel, and/or a related field and/or an equivalent combination of education and experience.

• ExperienceIntermediate (3 to 4 years job-related experience)

• Minimum three years’ experience with student developmental issues and strategies for implementing a comprehensive college/university residential program.

• Experience demonstrating strong organizational, communication, teambuilding, and problem-solving skills required.

KNOWLEDGE, SKILLS AND ABILITIES

• Student Development:Knowledge and formal education in development and/or educational learning theory with the demonstrated ability to apply to initiatives, projects, and daily work.

• Organizational Leadership:Ability and willingness to make independent decisions, exhibiting sound and accurate judgment. Demonstrated ability to motivate professional staff and students. Ability to foster professional trust in the work environment.

• Supervisory Skills: Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train, develop, assess and offer feedback to staff members. Ability to foster teamwork among staff members.

• Project Management Skills: Ability to prepare and present special projects with little supervision/oversight. Ability to meet deadlines and to take large complex projects and divide them into smaller achievable tasks organized into a plan. Strong, detail-oriented project management skills. Must be a self-starter.

• Communication Skills:Effective interpersonal and customer service skills. Ability to assess when and how to communicate information. Ability to communicate clearly, concisely, and professionally both orally and in writing. Ability to present information clearly and professionally one-on-one and in groups; ability to serve as a public face for the department within the University and to external audiences.

• Analytical Skills:Ability to make valid and reliable evaluation of information. Demonstrated attention to detail.

• Learning Agility:Independent and innovative self-starter who can display an ability to learn rapidly and adapt quickly to changing situations.

School/College/Division:

H43 - Business Operations

Primary department:

H4330 - Housing (H4330)

Employment type:

• Regular Employee

• Job type: Full Time

• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Annual Salary

• Hourly rate:

• Salary minimum: $60,000

• Salary hire maximum: $65,000

Working conditions:

• Normal office environment. - Work conditions are typical for an office environment, which may include sitting at a desk, working at a computer, and getting to and from meetings and residential buildings. - This position lives on campus and is provided an apartment and meal plan.

Job openings:

• Number of openings: 1

• Reposted position: No

• Reposted reason: None (New Requisition)

• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Equal employment opportunity statement:

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.