Job Information
Kohl's Senior Operations Manager in DeSoto, Texas
About the Role
As Senior Operations Manager, you will manage and coordinate merchandise processing throughout the Distribution Network. You will drive process improvement through your demonstrated leadership ability to engage and motivate others to meet business objectives .
What You’ll Do
Identify and implement strategic initiatives across the Distribution/E-Fulfillment network
Manage the workflow of several departments in conjunction with Operations Managers and individual department supervisors to meet planned units per hour, cost per unit, level of service and accuracy standards
Ensure department goals are aligned with organizational strategy
Develop and administer short and long-term operating budgets in conjunction with other distribution and corporate division staff
Effectively manage staffing to meet UPH and CPU goals
Provide strategy for workflow by preparing and analyzing unit plans and reports
Provide leadership by exhibiting influence and expertise, driving results
Support an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
Identify, assess and review succession plans
Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans
Create and maintain a work environment committed to excellent customer service
Manage direct reports, systems and projects to achieve unit goals per Kohl's policies and practices
Work with other departments and divisions to resolve problems and ensure efficient service
Maintain safety, housekeeping and maintenance standards
Additional tasks may be assigned
What Skills You Have
REQUIRED
Bachelor's or advanced degree
Multiple years of related experience, including direct supervision experience in distribution, production/operations management, warehouse management, or related field
Strong interpersonal skills
Working knowledge of automated distribution/warehouse management systems, Windows and Microsoft Office
Flexibility in hours to support multi-shift operation