Experience Inc. Jobs

Location: Rapid City, SD

The Field Service Technician is responsible for responding to and resolving complex service calls, providing technical support and troubleshooting to Honeywell customers. This position will also involve additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance. The customers served will have various products installed in the HVAC, automation controls, life safety, fire, and security systems category, as well as their associated computer systems. Level 3 Technicians will be expected to coach and mentor more junior technicians. The primary goal of this role is to ensure system uptime and efficiency, with a specific focus on fire alarm systems.

Key Responsibilities

• Independently troubleshoot and repair complex issues

• Program more than one system

• Perform system back-ups and install appropriate updates and patches

• Run one-off problems, scenarios, and integrations based on the needs of the customer

• Program fire control panels

• Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers

• Complete required documentation for work performed or other contractual obligations

• Proper use of safety personal protection equipment

• Security and other clearances as required by customer

  BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE

• 2+ years of fire alarm experience OR HVAC automation experience

• Field installation/service experience

• Completed preventative maintenance on systems internally or externally

• Ability to work independently 75% of the time

• High School Diploma or equivalent

• Valid Driver’s License and driving record acceptable to Honeywell

WE VALUE

• Fire alarm experience

• NICET I Certification

• Previous industry experience (military)

• Previous technical/installation experience

• Previous customer service experience

• Good written and oral communication

• Ability to follow instructions and identify mistakes

• Bachelor's degree or technical/professional certificate

• Good presentation skills

  ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (https://www.honeywell.com/us/en)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.