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Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll and Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll and Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.

Oversee daily administration of tax filings for assigned legal entities including distributions of tax remittances according to tax jurisdiction guidelines. Manage client delivery across Tax filing Shared Services and work to mitigate escalations. Respond to Client and Client Team inquiries.

As Tax Filing Analyst duties include, but are not limited to, the following:

• First point of contact in Tax Filing for clients and client teams
• Liaison with Client and Payroll Client teams - for items including but not limited to - (1) coordination of amended returns for W-2Cs, (2) for questions on notices that need research from Payroll, (3) Payroll schedule and calendar, (4) interface file submission
• Facilitate client meetings
• Educate clients and provide subject matter expertise for payroll tax filing
• Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
• Approve checklists - work checklist queue
• Coordinate testing for updated interfaces
• Variance analysis control point when issue needs escalation or analysis
• Review EFT setup to make sure all deposits set up for EFT payment where possible
• Monitor and communicate "Applied for" statuses to the client
• Communicate penalty and interest report to clients
• Respond timely to inquiries from Client/Payroll teams - represent TFSS in meetings
• Support and provide timely research on compliance and regulatory issues. Escalates when additional support is needed.
• Monitor metrics and be responsible for identification of process or other issues and provide suggested resolution to management
• Recognize need for process improvement and communicate to management; Support any process improvements/changes
• Respond to client communications and escalate to Operation Services Manger when needed
• Meet periodically with Operation Services Manager and report metrics and any delivery issues

Responsibilities may alsoinclude the following:

• Responsible for all payroll tax activities, including compliance with local, state, and federal regulations and filing local, state and federal payroll tax returns.
• Responsible for calculation PandI and abatement letter request
• Research and resolve payroll tax notices in a timely manner
• Responsible for peer review audits of closed agency notices and amended returns
• Identifies and resolves escalations or complex issues with strong emphasis to associated patterns, trends and root cause analysis.
• Process lead focused on Agency Relations processes
• Responsible for identification of issues; drive change for related improvements
• Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
• Support offshoring initiatives
• Support formal internal and external audits
• Support and provide investigation on regulatory and compliance issues
• Properly research agency notices and document SOP defect
• Support testing and maintenance of tax filing software - MasterTax
• Work and support new implementation of new clients
• Identifies and implements rocess improvements

Requirements:

• Payroll or Payroll Tax Experience - (2-3) years (Tax Experience Preferred)
• Analytical and problem solving skills
• Basic understanding of payroll, tax, accounting project management and/or related subject matter desired
• Basic understanding of regulatory and legislative guidelines desired.
• Ability to work under tight deadlines managing multiple tasks
• Excellent work ethic
• Team player with ability to coordinate effort
• Strong computer skills with current technical knowledge
• Demonstrated strong verbal and written communication skills required
• Proficiency in Excel is required, advanced beginner i.e. pivot tables

Education:

• Bachelor's Degree or equivalent work experience preferred.

Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible.

Benefits We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity and adoption leave, continuing education and training as well as a number of voluntary benefit options.

Our commitment to Diversity and Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

We welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement We are an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical con