Job Information
Eurofins Product Certification Manager: Remote in Des Moines, Iowa
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
Proactive communication
Timely tracking of complex deliverables
Demonstrates and promotes the company vision
Ability to manage multiple task remotely
Project management:
Uses project-planning documents/tools to direct the work of multiple projects and track progress.
Develops new process flows and review documentation provided by clients for general completeness and acceptability
Develops and implements process improvements plans.
Make sure all employees trained on multiple tasks assigns work to meet work requirements.
Communicates with internal and partner teams, clients and third parties. Leads meetings as required.
Tracks projects’ performance through interaction with clients, project teams and direct reports.
Manages resourcing against project needs.
Client management:
Works closely with other business units to maintain and strengthen relationships during active projects.
Understands clients’ needs, establishes project deliverables, communicates progress against goals, provides appropriate visibility to resource use versus plan and ensures client satisfaction.
Shares key information with other business units to coordinate unified approach.
Travels to accounts as required to support meetings with key clients.
Team management:
Manages a remote team of up to 15 operational staff.
Coordinates team training program per program needs
Interviews candidates to support recruitment
Fosters professional development of direct reports, through coaching, encouragement, training and responsibility sharing.
Works with direct reports to ensure that professional development goals are met.
Executes YER’s of direct reports as well as contributing to YER’s of entire team
Communications:
- Ensures appropriate and timely communication of key information (business planning, project statuses, personnel, client notices, etc.) throughout the organization through periodic meetings as well as passive and active communication tools.
New business development:
Supports new client prospecting in partnership with sales through pro-active and re-active programs.
Develops a network of clients, vendors, and contacts.
Leads pro-active innovation projects and activities to support client satisfaction.
Leads visits of prospective clients and/or development of project initiation documents.
Understand existing client’s business and grows existing client accounts by cross selling other certification services and growing existing product certification accounts.
Other/Additional:
Conducts all activities in a safe and efficient manner.
Performs other duties as assigned.
Bachelor’s degree in food science/technology, business, science, quality, data science or related field. Work experience may be substituted for education.
Supervisory experience preferred.
Knowledge of the dietary supplements or food industries a plus.
Data management and public standards compliance experience a plus
Authorization to work in the United States indefinitely without restriction or sponsorship
Position is Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed.
What we Offer:
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.