Experience Inc. Jobs

Job Title:

Kubernetes Container Platform Administrator

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

• Challenge Conventions

• Deliver outcomes unimagined

• Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

#LI-Remote

Job summary:

The role involves managing and maintaining Kubernetes Platform environments with a focus on RedHat OpenShift. Key responsibilities include rebuilding clusters, upgrading OpenShift clusters, troubleshooting runtime issues, and collaborating with development teams for service container deployment. Critical skills include expertise in RedHat OpenShift (version 4.x), Podman utility, zero-trust OCP cluster configuration, and OAuth2 security implementation. Familiarity with API Gateway tools like Kong and experience with service authorization models using identity management tools such as Keycloak are beneficial. Ideal candidates will also have experience with OCP cluster administration in production, OKD environments, and implementing MFA/SSO with RedHat SSO (Keycloak).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Administer multiple Kubernetes Platform environments implemented specifically on the RedHat OpenShift platform

• Be able to manually rebuild any one of our existing clusters for any reason. This would include Sandbox, Dev, Test, & Prod

• Provide bi-annual or quarterly upgrades to our existing OpenShift (OCP) clusters

• Help troubleshoot any existing or new runtime issues that we may experience on any of our OCP clusters

• Be able to work with Development teams and help troubleshoot any issues within an existing or new service container deployments

Critical Skills/Knowledge:

• Must have experience with the Red Hat OpenShift container platform. Platform version experience needed includes 4.x

• Must have experience with the Podman desktop utility.

• Experience with configuring a zero trust OCP cluster.

• Experience with configuring a service authorization model utilizing Keycloak, or like identity management tools

• Experience with an OAuth2 security implementation is a must

• Any experience with an API Gateway, including but not limited to Kong is a definite advantage

Ideal Skills/Knowledge Includes:

• Experience with the administration and runtime support of an OCP cluster in a production environment

• Ideal Skills/Knowledge Include Experience with an OKD cluster or environment would be extremely beneficial

• Experience implementing MFA and/or SSO with RedHat SSO (Keycloak) would be a definite plus

Salary Range:

The base salary range for this position is $91,457- $137,186 , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The deadline to apply for this position is 1/30

#LI-Remote

#ConcentrixCatalyst

Location:

USA, TN, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .