Job Information
Griffin Health Planetree International Territory Sales Director – Middle East in Derby, Connecticut
Description
Position Title: Territory Sales Director – Middle East
Direct Reports: None
Reports To: Regional Director EMEA
Employment Status: Full Time, Exempt
Salary Band: Director
Work Location: Fully Remote
Travel Requirements: 50% or greater as required – domestic and international
Salary: $80,000 - $110,000 USD base, commensurate with experience
Commission Eligible: Yes
Bonus Eligible: Yes – based on performance goals and organizational performance
Sales Target: Yes
Billing / Revenue Target: No
Sponsorship Candidates must have the legal right to work in the country in which they reside
Relocation: None
TO APPLY
Please apply via the Griffin Health Services Opportunities website. Your application will require you to upload a CV/resume and cover letter. Applications submitted by other means will not be accepted. If you have any questions, please email careers@planetree.org
Position Summary
Planetree, a global nonprofit organization founded in 1978 to improve healthcare experience, is growing and requires a Territory Sales Director – Middle East to join our growing global sales team. The sales team serve as the first touchpoint in the client journey with Planetree and are essential in creating a lasting professional and personalized experience for prospective client organizations. The continuous growth of sales is a critical focus and function of the global sales team to ensure the ongoing viability of Planetree. This is an ideal opportunity for someone who is hungry for growth and obsessed with sales and relationship management. The successful candidate must thrive in a fast-paced, client-facing role and want to engage with organizations around the world to advance a compassionate, person-centered vision for healthcare.
The Territory Sales Directors are responsible for meeting sales targets within the designated territory and contributing to growth within their region. The Territory Sales Directors will grow their sales pipeline through lead generation and relationship management. Collaboration with marketing and other Planetree corporate services will be critical to understanding how to sell and connect with the broad Planetree organization to interested clients. The ideal candidate will have prior experience successfully establishing, growing, and converting a sales pipeline for a defined territory.
Responsibilities
Sales & Business Development
Develop and execute a Territory Sales Plan to reach and exceed annual sales targets
Create and communicate sales goals and ensure the Executive Team are informed on the progress of those goals
Present and sell Planetree products and services to existing and new clients
Manage and grow sales pipeline
Ensure Salesforce CRM is updated and accurate across relevant record types
Manage a personalized and professional handoff from sales conversion to the Consulting team
Create proposals and utilize pricing models based on the unique needs of each prospective healthcare client
Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
Present sales pipeline progress at operational meetings and manage to KPI targets (conversion rate, lead growth, etc.)
Grow leads through cold calling / presenting and utilization of other sales techniques to grow Planetree’s reach
Understand and monitor industry trends, healthcare challenges, and product demand to inform sales growth strategies
Report on forces that shift strategic directions of accounts and tactical budgets
Develop annual territory budgets in collaboration with associated Regional Director
Resolve client inquiries and complaints through consistent and timely communication
Demonstrate an ability to consolidate large datasets into distilled themes and recommendations including an understanding of relationships between qualitative and quantitative data
Understands and effectively applies the concepts of differentiation and adding value
Independently manage travel to both domestic and international locations
Submit expenses and other documentation in a timely manner
Planetree Corporate Services
Collaborate with Planetree corporate services as required for complex proposals, client requirements, and requests for proposals/tenders
Complete required training and maintain competency in all Planetree products and services
Provide feedback from clients to Engagement, Consulting, and Marketing teams to improve and develop services
Prepare presentations and speak at conferences to represent Planetree and its services as required
Contribute to thought leadership efforts through activities such as webinars, case studies, outreach, etc.
Teamwork & Culture
Live and uphold Planetree’s Mission, Vision, and Values
Partner reliably, consistently, and kindly with colleagues around the world to deliver a consistent, high-quality Planetree
Experience to clients and partners
Demonstrate and convey compassion and empathy, partnership and collaboration, and humility and openness
Be willing to give and receive constructive, just-in-time feedback
Contribute to Planetree’s organizational learning and development by bringing client experiences and insights back to the team to drive innovation
Complete mandatory training as required
Critical Skills
Direct, hands-on experience selling products and services to healthcare providers across the continuum of care
Demonstrates interest in driving positive change in healthcare
Deft at engaging in professional communication (written, oral, non-verbal) with individuals from a variety of backgrounds and cultures
Able to manage multiple clients at various stages of the sales pipeline
Comfortable with change and adapts comfortably to various situations and conditions
Minimum Competencies Area Minimum Preferred
Education
Bachelor’s degree in business, marketing, or related management field
MBA or MHA
Additional research, certifications, or other master’s degree
Experience
Demonstrated hands-on experience selling professional services (intangible products) to healthcare products across the continuum of care
8+ years’ experience working in healthcare sales working with and meeting / exceeding sales targets
Obsession with customer experience and relationship management including follow-up and problem resolution
Excellent interpersonal, communications, listening, and presentation skills• Experience working closely with healthcare leadership, clinicians/staff, and patients/family partners
History of effectively managing multiple competing responsibilities with the ability to prioritize
Demonstrated analytical skills and ability to think strategically and solve problems
Strong project management skills
International healthcare experience
Senior operational positions at healthcare provider organizations
Clinical background (e.g., physician, nurse, allied health, etc.)
Technology
Proficient in Microsoft Office (Word, Excel, PowerPoint, OneDrive) and 365 products
Proficient with video conferencing platforms such as Zoom and Microsoft Teams
Experience with customer relationship management (CRM) systems and sales pipelines
Proficient with presentation technology requirements
Proficient with project management tools
Proficient with Salesforce
Proficient with Expensify
License
Fellow in Person-Centered Care credential to be earned within one (1) year of hire start date
LEAN, Six Sigma or other similar certification
Certified coach or equivalent license
Language
English proficiency – written and verbal
Other foreign languages where Planetree delivers services (e.g., Spanish, Arabic, French)
Performance Evaluation
Performance objectives will be established at the beginning of the team member’s period of employment. These objectives will be discussed and agreed with the team member’s direct line manager. This will form the team members’ Development & Performance Plan for the year.
Performance will be evaluated by:
Feedback on work achievements and issues by ongoing discussions and at performance evaluations
Periodic external member / partner feedback on services provided
Performance indicators for systems relating to the delivery of Planetree products and services
Performance indicators for key areas of responsibility
Diversity Statement
Planetree is a non-profit 501 (c) 3 organization. We work in over 30 different countries, and value diversity in our work and our workplace. In our work, we promote respect, inclusion, and compassion towards all stakeholders in the healthcare enterprise. We encourage qualified candidates of any race, religion, creed, or orientation to join our mission-driven team.
Additional Information
All positions at Planetree require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Planetree, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Planetree’s employment policies. You will be notified during the hiring process which checks are required for the position.
Pay Transparency Non-Discrimination Notice – Planetree will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $80,00 to $110,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here: https://www.planetree.org/privacy-policy
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)