Job Information
Vitalant Supervisor, Fixed Site Recruitment (Open To All Locations - in Denver, Colorado
Description
Vitalant is seeking a Fixed Site Recruitment Supervisor dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead - together.
Your impact as a Fixed Site Recruitment Supervisor is vital. You will s upport Vitalant's life-saving mission by supervising and supporting Donor Recruitment and Tele-recruitment in achieving daily, weekly, and monthly recruitment goals.
What to Expect
Schedule: Monday - Friday, days, hours typically 8-4:30pm MST, occasional weekends
Our c omprehensive total rewards support you, your family, and your future with: Medical, dental, and vision insurance 401K + 5% company match Tuition assistance up to $5k per year Free basic life and AD&D insurance Free short-and-long-term disability insurance Paid time off Employee Resource Groups Recognition and perks As a Fixed Site Recruitment Supervisor you'll get to: Responsible for overseeing and coordinating daily Fixed Site Recruitment Coordinator (FSRC) and fixed site Donor Relation Specialist (DRS) activities Completes call quality monitoring and provides appropriate feedback and direction to Staff Members. Oversees rebooking and on-site conversion programs, coaches Donor Relation Specialist as needed to achieve daily, weekly, and monthly objectives. Hires, supervises, trains, and evaluates performance of assigned personnel. Identifies and effectively resolves personnel issues.
Requirements
Bachelor's degree or equivalent education/experience in related field Knowledge of telemarketing techniques required. Two years of related experience including minimum of o ne year supervisory experience required
Summary
About Us
Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.
Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
EEO/Minorities/Females/Disabled/Veterans
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.
For more EEO information about applicant rights click here
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity