Job Information
University of Colorado Student Success and Retention Advocate in Denver, Colorado
Student Success and Retention Advocate
University of Colorado Denver
Student Success and Retention Advocate - 33199 University Staff Description
Position Details
University of Colorado | Denver
Official Title: Academic Services Program Director
Working Title: Student Success & Retention Advocate
FTE: Full-time
Salary Range: $82,000
Position #00821196 - Requisition #33199
Join the University of Colorado Denver
About the University of Colorado - Denver (https://apptrkr.com/get_redirect.php?id=5164182&targetURL=https://www.ucdenver.edu/about-cu-denver)
The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu .
Job Description
- Applications are accepted electronically ONLY at www.cu.edu/cu-careers (https://apptrkr.com/get_redirect.php?id=5164182&targetURL=http://www.cu.edu/cu-careers) *
The Student Success and Retention Advocate will focus on promoting holistic student wellness for the School of Public Affairs. Through providing early support and follow-up for complex situations involving students of concern, providing academic and career advising to graduate students, and supervising key student success team staff members, this individual will directly impact student retention and program completion . The Student Success and Retention Advocate will report to the Associate Dean of Student Success & Strategic Initiatives and will advise & monitor students, develop action plans to facilitate referrals to on-and off-campus resources. In addition, the Student Success and Retention Advocate will oversee SPA's team for informed and engaged students (TIES), develop and lead programs, trainings, and workshops for faculty, staff, and students that support holistic student development and success.
Student Success & Retention Advocate
What you will do:
Academic Advising (50 - 65%)
- Maintain a caseload of graduate students as advisees for SPA's
Case Management and Referrals for SPA Students (25 - 15%):
Promote, provide referrals to, receive low acuity referrals from, and partner with the University of Colorado Denver CARE team
Develop and maintain a database of referral resources for social service agencies within the local community; facilitate relationships with on-campus and off-campus agencies and resources to connect students to long-term support
Conduct intake meetings with undergraduate and graduate students to determine needs for appropriate referrals
Works with deans and faculty regarding individual students and behaviors which affect the classroom environment
Coordination and outreach of support services, including referral and liaison with housing agencies, social services, mental health services, financial support agencies, food services, and other basic needs resources for students
Assists students in making use of College and/or community services and benefits by monitoring and tracking individual cases and progress to support compliance with recommendations, ongoing assessment and address new or emerging concerns as they arise or transition from campus services to external providers (e.g. psychiatric/psychological treatment services, housing, food, etc.), and from external providers to appropriate College services
Focus specifically on referrals for financial support and resources for students. Develop expertise in financial aid policies, procedures, and options for students
The Assistant Director will not provide clinical services - the person in this role will provide training on life skills, academic tools, and other proactive, personal skills, but will not support students with counseling or therapeutic care
Career coaching for graduate and undergraduate SPA students (15%)
Schedule and provide 1:1 career and professional development
In partnership with other academic advisors, develop and implement public service and criminal justice focused career development programs or events
Respond to employer communications and develop relationships with local talent managers to match skill demand with skills taught in SPA programs
Additional Key Priorities (10%)
Supervision and staff training
Supervise the Academic Services Manager (1.0 FTE University Staff)
Consult with other SPA Advisors (3.0 FTE University Staff) on complex student cases requiring escalation to the Assistant Director or Associate Dean
May provide training to SPA faculty and staff on intervention, redirect, and wellbeing skills
Partner with SPA staff and faculty to apply evidence to improve student-facing practices
Engage first-generation students as they navigate through higher education
Serve as liaison with CARE team, Financial Aid, Career Center and CU Denver Health and Well-Being units across campus
Co-chair SPA Scholarship Committee each semester.
Qualifications you already possess (Minimum Qualifications)
Five years of case management and/or higher education advising experience
Academic advising experience
Bachelor's degree in Social Work, Counseling, Psychology, Higher Education or other related field
Preferred Qualification to possess (Preferred Qualifications)
Master's degree in Social Work, Counseling, Psychology, Higher Education or other related field
Supervision experience
Ten years of case management experience
Experience working in the Denver-metro area
Knowledge, Skills, and Abilities
- Bilingual - prefer Spanish
Conditions of Employment
- This position follows a hybrid work structure where employees can work remotely up to 2 days per week, or from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.
As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19, but is not required. COVID recommendations and information can be found at: https://www.ucdenver.edu/coronavirus (https://apptrkr.com/get_redirect.php?id=5164182&targetURL=https://www.ucdenver.edu/coronavirus)
Compensation and Benefits
The salary for this position has been established at $82,000.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: https://www.cu.edu/employee-services/benefits (https://apptrkr.com/get_redirect.php?id=5164182&targetURL=https://www.cu.edu/employee-services/benefits)
Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5164182&targetURL=http://www.cu.edu/node/153125)
Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by April 30, 2024. Those who do not apply by this date may or may not be considered.
Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers (https://apptrkr.com/get_redirect.php?id=5164182&targetURL=http://www.cu.edu/cu-careers) and attach:
A cover letter which specifically addresses the job requirements and outlines qualifications
A current CV/resume
List of three references (we will notify you prior to contacting both on and off-list references)
Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.
Diversity and Equity
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5164182&targetURL=workplaceengagement@ucdenver.edu) .
The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.
Questions should be directed to https://apptrkr.com/get_redirect.php?id=5164182&targetURL=The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.
Questions should be directed to Nora.Scanlon@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5164182&targetURL=Nora.Scanlon@ucdenver.edu)
Application Materials Required: Cover Letter, Resume/CV Job Category
: Academic Services Primary Location
: Denver Department: U0001 -- Anschutz Med Campus or Denver - 30081 - SPA - OTHER Schedule
: Full-time Posting Date
: Apr 8, 2024 Unposting Date
: Ongoing Posting Contact Name: Nora Scanlon Posting Contact Email: Nora.Scanlon@UCDenver.edu (https://apptrkr.com/get_redirect.php?id=5164182&targetURL=Nora.Scanlon@UCDenver.edu) Position Number: 00821196
To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=33199&lang=en (https://apptrkr.com/5164182)
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The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
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