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About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Senior Manager, Account Management - Government Healthcare

Does your client relationship experience include Medicaid Fee For Service (FFS) services?

Are you located within a daily commute distance of Denver, Colorado or willing to relocate?

About the team

The Conduent Government Health Services (GHS) teams help government agencies leverage data and achieve public sector transformation to better serve constituents. We offer solutions for Medicaid payments, healthcare, pharmacy benefits management and claims processing.

About the role

This is a hybrid WFH and local to Denver, CO role. Relocation assistance will be considered. You will take ownership of developing and growing profitable revenue opportunities from existing clients. You will be a trusted advisor to our clients while developing successful relationships. You will expand our revenue footprint by understanding our clients’ needs and identifying ways to innovate and improve.

Responsibilities

• Formulating and administering company policies to ensure compliance with contractual standards, state and federal laws and regulations

• Applying experience and knowledge of TMSIS (Transformed Medicaid Statistical Information System) and Federal Reporting (MAR)

• Overall ownership for Service Level Agreements, Implementation and Deliverables

• Meeting Profit and Loss targets, monthly, quarterly, and annually to deliver on our revenue target

• Acting as a liaison between client and cross-functional internal teams to share updates and communications

• Managing and developing goals, objectives, and long-term vision through being an advocate for successful change

• Identifying and capitalizing on opportunities by organically growing current business and identifying potential new sales and partnerships

• Managing internal and external teams in matrix organization to ensure resources for flawless client delivery

• Working on client engagements to build trusted, collaborative relationships and to identify and implement improvements to ensure continued success

Requirements

• Residing local to and within a daily commute to Denver, Colorado or willing to relocate

• Demonstrate a successful background managing large accounts

• Possess Medicaid services account management experience

• Demonstrates knowledge and applying use of TMSIS / Federal reporting components;

• Transformed Medicaid Statistical Information System (T-MSIS)

• Management and Administrative Reporting (MAR)

• Experience with working in accounts with Enterprise Data Warehouse solutions and Analytics

• Have excellent written and verbal communication skills and the ability to build successful and trusted relationships

• Have experience in senior level sales, operations or technical management and healthcare systems

• Have experience managing teams delivering services, including claims or other healthcare operations

• Possess problem-solving skills and the ability to create and implement solutions in a fast-moving environment

• Show knowledge of the principles of cost benefit analysis and have experience of profit and loss management

• Have proficiency with the Microsoft Office suite

• Able to travel up to 25%

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your work day.

• Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work when you are the most productive.

Working For You

Perks and rewards designed for you:

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.

• Retirement Savings: We will support you as you save for your future.

• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.

• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

• Bring your authentic self to work

• Grow and thrive, both personally and professionally

• Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive, and Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range is $105,500-$137,500.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.