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Western Union Project Manager - Business Operations (North America Strategic Partnerships) in Denver, Colorado

Project Manager - Business Operations (North America Strategic Partnerships) - Denver, CO

Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a Project Manager - Business Operations (North America Strategic Partnerships)

Western Union powers your pursuit.

In this role you will be accountable for the project management of key strategic projects and initiatives for the North America Strategic Partnerships team. This position will lead, manage and coordinate all aspects of projects, including identifying goals, objectives and scope and creating a project plan that outlines the tasks, timelines and resources required. This position will assist the strategic partnerships team and relevant functions to a project with proactive problem solving, solution identification and reaching milestones. This position will monitor/evaluate cross-functional project milestones, risks, issues, dependencies, next steps and overall project progress and health. This position will be responsible to develop and coordinate all executive and external stakeholder read-outs and presentations including weekly/monthly/quarterly updates to senior leadership. This position will support the team by attending meetings to document and track action items and next steps, follow-up with team members and ensure deadlines are met for key deliverables for our largest strategic accounts. This position will also be responsible for the development and maintenance of training materials and other documents that outline the roles and responsibilities of the strategics team.

Role Responsibilities

  • Creation and maintenance of project documentation to be leveraged for executive reporting

  • Regular communication of project status, updates, and key metrics to stakeholders, ensuring transparency and alignment

  • Coordination and collaborate with cross-functional teams, including product, finance, marketing, and operations to drive project execution and achieve desired outcomes

  • Establishment and maintenance relationships with internal and external stakeholders, including executives, team members, vendors, and partners

  • Execution of post-project evaluations to capture lessons learned and identify opportunities for process improvement

  • Attend meetings to granularly track milestones, updates, and action items, assuring deadlines are met, and that any delays or risks are communicated in a timely manner

  • Development and maintenance of training materials and other documentation

Role Requirements

  • Minimum of five years of progressive experience managing business initiatives or projects in technology, retail, or financial services OR Minimum two years' experience in management/business/strategy consulting

  • Substantive understanding of project management

  • Good understanding of business principles and drivers of revenue and profitability

  • Proven ability to create executive level presentations.

  • Ability to communicate effectively across cross-functional project teams.

  • Ability to create change through influence, foster teamwork and orchestrate teams; demonstrate effective interpersonal skills, ability to earn the trust of leadership and business partners

  • Strong customer-centric viewpoint while possessing knowledge of other business units for possible efficiencies

  • Advanced Microsoft skills

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.


The salary range is $100,000 - $120,000 USD per year, total on-target earnings include a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.


You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

( https://careers.westernunion.com/global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States - Specific Benefits Include:

  • Family First Program

  • Flexible Time Off

  • Medical, Dental, and Life Insurance

  • Tuition Assistance Program

  • Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.