Experience Inc. Jobs

Project Manager / Program Coordinator Job Location: Colorado or Virginia As a Project Manager/Program Coordinator responsibilities include working closely with our Senior Program Managers to prepare comprehensive action plans, including resources, timeframes, and budgets for large Customer Programs; performing various coordinating tasks, such as schedule and risk management, along with administrative duties, like maintaining project documentation, managing customer ticketing systems and handling financial queries. This position is dual-role in that, as time allows, the candidate would independently manage small consulting engagements end to end, tracking costs, managing consulting resources and ensuring customer success. Job Responsibilities For large or complex projects/programs, assist the Senior Project Managers in their day-to-day execution. For small projects, plans and manages all aspects from initiation through delivery; providing support, direction to the project team, removing roadblocks and influencing stakeholders. Manages administrative activities such as creating/modifying the project tracker(s), schedule(s), customer tool(s) and status report(s). Assists in driving and is accountable for delivery to be on time, on budget and agreed upon quality, to defined objectives. Identifies issues and takes corrective action where necessary to ensure project success. Improves upon existing processes and defines new processes to ensure successful execution and control of the project. Delivers the highest level of customer service to ensure success. Deliverables Administratively supports all aspects of the migration from planning through completion, including: Budget Management Resource requirements, & allocation Project schedules and dependencies Project baselining, and monitoring, and corrective action. Communication mechanisms including: Project status reports & dashboards, Meeting agendas and minutes, exec reports and presentations Execute change control, quality, risk management, and communication. Lead and/or Run Project Status calls. Required skills & experience" Must be a US Citizen to support Federal business entities Technical Skills: Required - Understanding of Project Management methodologies, such as Waterfall and Agile Project Management. Ideal - Understanding of network solutions in enterprise and/or service provider accounts. Advantageous - Juniper Security Products, Network understanding Advantageous - Delivery of software and network projects; through lifecycle, from conception to acceptance. Experience/Background Desired Basic experience in delivering network solutions and an understanding of integration into OSS/BSS/IT in Service Providers and/or Enterprise customers Proven experience as a Project Manager/Program Coordinator in similar customer-facing roles. Experience dealing with external Customers. BA/BS degree in a related area or equivalent project management experience Project Management Professional (PMP) certification or a target date for obtaining this is preferred. Formal training and/or Certificate in project management from a university or accredited program, is preferred. Personal Skills/Attributes Sought Solid organizational skills, including multitasking and time-management Strong client-facing and teamwork skills. Proactive by nature, able to see the big picture and can establish the steps to get there. Effective planning & communication skills, excellent interpersonal skills, able to work on multiple projects, ability to manage to all levels of an organization Self-directed and ability to make independent decisions as needed. Positive and open to an ever-changing environment. PM Skill Set Leadership Applies Business Acumen Operates with a Customer Service mindset. Understands the internal and external environment and impacts on project deliverables Elicits the business case for the project. Understands the business c imate sufficiently to select and execute project management processes and methodology Builds strong morale and spirit within the project team Builds positive working relationships with project stakeholders across groups Listens, understands and executes effectively Assertive and proactive in driving and making decisions, considering the downstream and upstream effects of potential decisions Influences the thinking or gains the acceptance of others in sensitive/conflict situations Proactively identified areas of improvement and works with Management to implement Recognizes and works through resistance or setbacks Fosters an environment that encourages constructive debate leading to better outcomes Technical/ Functional Can assess scope, recognize requirements gaps, and drive the process to resolve them Strong planning skills; can create work breakdown structure, assist in estimation, validate estimate confidence and then consolidate into a schedule Can optimize the critical path Can identify problems, choose and execute a solution, and escalate if necessary Identifies active project risks, monitors for risk triggers, and executes contingency plans. Can negotiate for the right resources (people, dollars, equipment, etc.) to be assigned to the project; understands an organization's