Denver Health Patient Access Specialist- Webb Pediatric Primary Care Clini in Denver, Colorado
We are recruiting for a Patient Access Specialist- Webb Pediatric Primary Care Clinic to join our team!
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DepartmentWebb Peds Primary Care Clinic
Under general supervision, performs all components of patient registration/discharge into the EPIC system. Registration/Discharge includes entering charges for services, data entry, and chart breakdowns. Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical support to nursing and counseling staff.
Answers telephone inquiries; screens calls; routes calls and takes messages (20%) Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (20%) Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%) Completes documentation for uninsured patients seeking emergency care, to include CICP and Emergency Medicaid. (10%) Coordinate bed assignment, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors. (10%) Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%) Calls insurance companies for treatment authorization and benefit information. (10%) Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%) Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%) Education:
No High School Diploma and/or No GED Required Work Experience:
No experience required Licenses:
Knowledge, Skills and Abilities:
Organization and Attention to detail Effective communication Ability to Problem Solve Ability to prioritize workflow and determine priority Ability to demonstrate professional work behavior by following Denver Health guidelines/policies Ability to multi-task and handle a high volume of tasks at one time Ability to enter data quickly and accurately Ability to complete daily work by the end of the shift Ability to work collaboratively with a team Ability to type 25 wpm. Knowledge of Microsoft Office Suite. Familiarity with Epic
ShiftDays (United States of America)
Salary\$19.23 - \$25.96 / hr
Shared leadership and advancement opportunity
Immediate retirement plan matching
Professional clinical advancement program
Participation in evidence-based projects
Public Service Loan Forgiveness (PSLF) eligible employer
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
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