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Facebook Operations Manager, Creative X in Denver, Colorado


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Creative Experiences (Creative X) is a global, integrated creative agency that drives the creative vision for our brands and how they are perceived in the world. We develop all consumer brand content and experiences for the Facebook company, Facebook app, Instagram, Messenger and WhatsApp. Our vision is fearless creativity that redefines social. With some of the industry’s best talent on our team, we create beautiful work that has a purpose. And with an audience of almost five billion across five of the world’s biggest brands, we create brave ideas that demonstrate the full creative potential of our platforms, including industry leading, envy-inducing creative experiences. We believe in attracting and nurturing world class talent with a focus on diversity, community and career development. We have developed best-in-class collaboration models with agencies and our cross-company creative network. While we lead our team to create innovative films, content, and experience across our own channels, we also guide our lead agencies in the creation of content for TV, Print and OOH. This ensures a consistent and strong creative narrative for work that reaches an audience across the globe due to the scale of our apps. We are looking for an Operations Manager to run our Awards Show and Partnership programs. This person will work cross-functionally to develop case studies and submissions for all creative awards within our industry. They will work alongside our internal teams (Creative Directors, Executive Producers, Program Managers) to align on strategy for each submission and manage the projects from brief to delivery, inclusive of budget and timelines. They will also act as the POC for all team communications (including monthly All Hands, team events, etc) and act as an ambassador for all Partnership programs. The successful candidate is a problem solver and clear communicator with experience working across creative and business functions. We are looking for a detail-oriented strategic operator, who excels in project management and budgets to help us track, report and scale our programs. This individual should be deeply passionate about creative, design, execution and setting a creative team up for success. The candidate should have a deep understanding of the creative awards landscape and have a passion for crafting award winning case study storytelling.

Required Skills:

  1. Manage the overall awards show and partnership programs

  2. Create and maintain an annual global awards calendar including keeping on top of new creative award programs and changes to existing awards

  3. Drive case study development for all campaign work coming out of the agency for award show submissions

  4. Manage a yearly budget for all awards show fees/programs

  5. Develop timelines and templates for each entry with clear tracking and reporting to ensure continuity from brief to delivery

  6. Develop and maintain relationships with award organizers and key contacts

  7. Develop monthly reports highlighting the progress of each work stream with clear data tracking against goals

  8. Build and maintain relationships with leadership and pillar leads

  9. Run monthly “All Hands” meetings including the preparation, gathering and MC of the event

Minimum Qualifications:

  1. 5+ years professional experience in Creative Agency or Marketing organizations

  2. Expertise in Excel and Google Sheets - building and maintaining budgets for individual projects

  3. Experience in Project Management tools such as Monday, Asana and/or Workfront

  4. Experience building out production schedules/deadlines and approval trackers

  5. Experience working in a fast-paced, often ambiguous, environment

  6. Organizational and people skills, with experience setting priorities, problem-solving, multi-tasking, and working in a rapidly changing environment

  7. Self-driven, organized, detail-oriented

  8. Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment

Preferred Qualifications:

  1. BA/BS degree

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.