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The Salvation Army Housing Navigator in Denver, Colorado


Job Title: Housing Navigator

FLSA Status: Full Time - non-exempt Reports to: Program Manager

Schedule: FT, varies Supervises: N/A

Start Date: TBD

Rate of Pay : $26/hour

Close Date: 10/20/2023

Benefits : Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

  • Health, vision, dental, life as well as voluntary life and disability insurance

  • Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)

  • Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)

  • One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)

  • Pension Plan (after one year of continuous service)

  • Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function: Support individuals experiencing homelessness by helping them become permanently housed. Core activities will include ongoing case management services for participating guests which includes assessment, identifying and addressing barriers, referrals to appropriate Salvation Army and community resources, and database recording of all activities. The position will also liaise with landlords, and permanent supportive housing agencies in the Denver Metro community on behalf of participating guests.

Duties and Responsibilities:

  • Strong communication and people skills

  • Demonstrated history of providing professional, effective programming to individuals who are homeless

  • Ability to complete timely and detailed documentation (including assessments)

  • Ability to use professional discretion to determine appropriate interventions

  • Desire to serve others by building on their strengths

  • Strong skills in customer service

  • Competent in working independently within clear parameters in a team environment

  • Bi-lingual (preferred)

  • Possess Colorado driver’s license with the ability to be insured under The Salvation Army criteria

  • Complete internal Protect the Mission training within first three months of employment

Qualification and Education Requirements

Master’s degree in social work (MSW), preferred. Bachelor’s degree required. Two years’ work experience with homeless populations in crisis. Experience with providing case management required.

Must have some experience working with poor and culturally diverse populations. The individual must have/obtain current certification in first aid and CPR skills or obtain them within six months of hire. The individual should have crisis intervention and non-violent mediation skills.




  • Bachelors or better



  • 2 years experience with homeless population

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)