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Western Union Group Leader, Product Management (Payments) in Denver, Colorado

Group Leader, Product Management (Payments) – Denver, Colorado

Are you an innovative leader who is passionate about product strategy? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Group Leader, Product Management (Payments).

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Relentless pursuit of better

In this crucial role you will lead cross functional teams of product owners, product testers, and product delivery leads to define and deliver payout services (payments) to consumers. You will define the overall product solution and expansion roadmap for the account payout network which includes product planning, product definition (features, customer experience) and overall delivery to customers. You’ll establish overall product standards to be competitive in market. You will expand the organization's conceptual ideas into new product offerings and features to customers for payouts. You will review market research, business intelligence, competitive data, and customer feedback. You will prioritize market expansion opportunities, product features and customer experience enhancements to define the payout product roadmap to drive future growth for the product. You’ll partner with business development to define key product needs and select partners for payout network expansion. You’ll take conceptual ideas from the organization and define end to end solutions incorporating customer experience, operations, back-office processes and develop into a working product.

You will motivate and lead the global payout product team of product owners, product testers and product delivery leads through proactive performance management and on-going measurement against product team goals & objectives. You will lead the overall end to end delivery cycle including planning, business requirements / user stories, sprint planning, release planning, testing, and production launch to consumers. You’ll define process mapping & requirements across all key workstreams (point of sale, core processing, bank integration, settlement, compliance, bank reconciliation). You will provide coaching and development opportunities to delivery team for career growth.

For such a role, you will need a Bachelor’s degree in Business Information Systems or related field along with 10+ years of experience. You will be a self-starter who can simultaneously manage multiple internal and external initiatives/projects and deliver outstanding results. You’ll be an inspirational leader who can thrive in a fast-paced environment. You will have the ability to work collaboratively with employees at all levels of the organization and establish and maintain strong relationships with strategic partners. You must have demonstrated leadership experience in a complex business. You will be tough-minded but able to be flexible when the situation demands it, able to think on your feet, ability to engage in critical discussion without personalizing outcomes. You will be tenacious and resourceful problem solver with deep analytics skills.

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Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The annual gross base salary range is $138,901.00 -$231,502.00 USD. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! To view details of our benefits, visit https://mywubenefits.com/ .

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