Experience Inc. Jobs

R10048325 eBusiness Manager (Open)

Location:Denver, CO - Vasquez - Retail shopSalt Lake City, UT - Filling industrial

How will you CONTRIBUTE and GROW?

Position Title: eBusiness Manager

Denver, CO or Salt Lake City, UT Monday through Friday Frequent travel (50-60%) including overnight stays. How will you CONTRIBUTE and GROW? This position functions as the eCommerce Champion/Region Manager and is the single point of contact for the eBusiness Team for the Region. The Regional eBusiness manager drives the adoption, communications, training, sales and marketing, and quality assurance efforts for all digital channels of the Re

In particular you will: Be the single Point of Contact for the eBusiness Team in the Intermountain Region. Lead/Drive the adoption effort by working with Region to identify and prioritize field sales customers to tar get for adoption. Managing training of sales team(s) on how to sell the benefits of using the Airgas.com site to customers. Managing the tracking, follow-through, reporting of Adoption activities and other digital initiatives. Assisting in presentations for the larger Regional accounts as the Region "eBusiness Expert". Providing reporting and communication of regional eBusiness performance; Communicating regional specific spiff and incentive programs. Acting as the primary customer advocate to ensure customer utilization and satisfaction; and serving as an escalation point and program manager to ensure resolution of business and/or technical issues. CommunicationsManaging the communications process inside the Region in regards to the eBusiness program. Acting as the representative for the Region in regards to issues, concerns, etc., with the Corporate team. Collecting and delivering to Product Management, enhancement requests on behalf of the Region or its Customers. Serving as the primary Region representative that analyzes and articulates the condition and progress of Region level eBusiness KPI's and metrics.

Training responsibilities include:

Website - Coordinating the training program for branch and customer-facing associates with the Regional Training Leaders;

Sales - Coordinating sales training across the Region as part of the adoption process; and process Change - Coordinating any process change training with the Regional Training Leaders/ABOC's/Operations teams.

Sales & Marketing responsibilities include:

Pricing -- Coordinating the Region-specific pricing items (e.g., rent, hazmat, deliver, etc.) with the Region or Division Pricing Director;

Sales - Acting as Region "expert" to support adoption sales presentations with large regional customers;

Project Manager - Assuming role for large Regional or Strategic Accounts within their Region; acting as a project manager to support eBusiness or eMarket implementations;

Quality Assurance responsibilities include:

Serving as the Region level User Acceptance Testing contact; Supporting the product management organization by determining Region-specific use cases; and providing final "Go/No Go" direction from the Region digital initiatives.__Are you a MATCH?

Are you a match? To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor's Degree in business-related field or equivalent experience; Graduate Degree in a business-related field or equivalent experience preferred.

Deep understanding of assigned regional business.

Familiarity with basic eCommerce principles, technology, and terminology.

Deep customer-facing experience with a marked understanding of customer needs and processes.

Demonstrated ability in establishing c nstructive and effective relationships both inside and outside the organization; ability to command trust and respect.

Travel 50-60%

Ability to write routine reports and record information.