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AIG Director of Privilege Access Management (PAM) in Denver, Colorado

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

About the role

As the Director of Privilege Access Management (PAM), you will provide strategic direction and leadership for AIG’s PAM program with an in-depth knowledge of PAM technologies, processes and best practices. You will be responsible for leading the strategy and implementation activities for PAM and for end-to-end architecture, design, engineering, delivery, and support for Privileged Access Management products and services. This role will report directly to the Head of Identity and Access Management.

  • Manage AIG PAM solution and products across environments

  • Support the multi-year cloud transformation journey that includes operationalizing the required technology foundations in a hybrid multi-cloud environment

  • Drive the transformation of AIG PAM solution and the increased onboarding of privileged accounts

  • Stay current on technologies and industry trends in the areas of responsibility and manage vendor relationships

  • Manage contractors with vendors for services and licenses partnering with appropriate teams

  • Drive strategy and roadmap for PAM and supporting technologies

  • Ensure environments are current with patches and refreshes coordinating with appropriate teams.

  • Ensure availability, scalability, stability for PAM solution

  • Manage vendor relations

  • Evaluate, select and implement PAM related technologies to meet business requirements and security standards.

  • Lead the design, implementation and execution of PAM projects.

  • Lead the management of the day-to-day operations of the PAM solution, ensuring it is running efficiently, effectively and securely.

  • Partner with controls team and maintain PAM audit controls to align with AIG standards ensuring on-time testing completion and submission for controls

  • Research and bring forward industry best practices that could benefit the enterprise

  • Develop and maintain strong relationships with business stakeholders, technology teams and vendors.

  • Provide regular reporting and performance metrics to senior management on the PAM program.

What we’re looking for

  • Bachelor’s degree in Computer Science, Information Systems or a related field.

  • 8+ years of experience in Information Security with at least 5 in Privileged Access Management.

  • 8+ years in a leadership role.

  • In-depth knowledge of PAM technologies and solutions (Cloud and on-prem).

  • Experience with AWS, Azure, and/or GCP IAM and PAM concepts.

  • Advanced understanding of privileged user life cycle management and controls around privileged access.

  • Experience with troubleshooting issues with PAM solutions and applications.

  • Sound understanding of regulatory requirements and standards such as GDPR, FISMA, PCI, HIPAA, SOX, FICA, etc.

  • Ability to guide teams through complex issues and drive resolution for issues that arise within complex and high-risk applications.

  • Ability to effectively translate technical information between vendors, IT management and other internal and external IT teams.

  • Ability to work with all levels of management to define requirements associated with PAM services, incorporating security best practices.

  • Ability to build project plans, translate directives, and present project deliverables to upper management.

  • Advanced understanding of the broader impact of Information Security from a business perspective.

  • Experience managing global teams that include employees and vendors.

  • Experience managing vendors and driving SLAs.

  • Strong leadership skills, with the ability to inspire and motivate a team to achieve goals.

  • Excellent communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical stakeholders.

  • Strong problem-solving skills, with the ability to identify root causes and develop solutions.

  • Relevant industry trainings and/or certifications.

The base salary range for this position in Denver is $175,000-$200,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview. (https://sprcdn-assets.sprinklr.com/248/0a780968-b61c-4521-b06e-ffe3eb552e83-228292781/New_Hire_Benefits_Overview_202.pdf)

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Employee Services, Inc.

At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.

But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (http://www.twitter.com/AIGInsurance) | LinkedIn (http://www.linkedin.com/company/aig) .