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Description

Customer Service Representative Opportunities!

Robert Half has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Information Technology industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This long-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Denver, Colorado.

Your responsibilities in this role

• You will likely support business development and client referral goals by actively cross-selling and referring customers

• Provide accurate, friendly customer service in a timely fashion

• Receive and place telephone calls

• Manage the fielding and sending of important written business correspondenc

  Requirements - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

• Customer service and office administrative skills

• Ability to interact effectively with internal and external partners and clients/customers

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Hands-on knowledge of MS Office Suite

• 2+ years of past relevant experience

• Comprehensive knowledge of typing 45 - 60 words per minute

• Proficiency in Inbound Telephone Calls

• Knowledge of customer service experience

• Foundational knowledge in Call Center Customer Service

• Strong problem solving and analytical skills

• Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Excellent oral and written communication skills

• Positive attitude and an engaging businesslike approach

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .