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The C ampus V isitation Assistant is a highly professional, flexible, composed, organized , and personable individual. They will support the Director of Campus Visitation with coordinating and planning all on-campus events hosted by the Office of Admissions, including daily campus visits, shadow visits, open houses, Scholars Day, Hatter Saturday, counselor events, transfer student events, etc. Other responsibilities include answering the phone, providing superior customer service, scheduling meetings for admissions and various offices, tracking data and creating reports, working with sensitive issues requiring high levels of confidentiality, and other duties as assigned.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

Employment duties will include, but not be limited to:

• Assist with planning, creating, and implementing all on-campus events, including communication prior to events, day-of activities, and post-event communication and evaluations

• Participate in on-campus admissions events in the evenings and on weekends

• Comprehensive appointment scheduling and organization of faculty, staff, students, vendors, caterers, and entertainment

• Brainstorm and implement event concepts and themes

• Independently research, recommend, and execute efficiency practices and procedures for office management related to campus visitation

• Assist with training, guidance, and supervision of student ambassadors; b eing able to help students grow and learn professional skills is key

• Provide support in the Lynn Presentation Room with technology needs of university constituents utilizing the space

• Check admissions visit requests; this includes responding and disseminating as needed, as well as sending visit confirmation emails to families

• Develop expertise in CRM and event software systems (Technolutions Slate)

• Must become knowledgeable about all aspects of Stetson University, including but not limited to academic programs, campus events and activities, orientation, athletics, housing, college policy, and important dates

• Perform other site and position-specific functions as assigned

• Based on the needs of the office, the Campus Visitation Assistant may be called upon for other tasks at short notice

Required Skills

• Naturally persuasive and creative problem - solver who thrives in an upbeat environment

• Self-motivated, enthusiastic, goal-oriented individual with superior presentation, communication, organizational, and interpersonal skills

• Have a demonstrated ability to follow direction s , manage multiple priorities , and meet goals

Required Experience

• Bachelor's degree from a four-year college or university and one (1) year of experience in recruitment, marketing, and event planning, or an equivalent combination of training and experience

  Ideal Candidate Qualifications: The ideal candidate’s qualifications for this role include:

• Superior customer service skills and being proactive and highly organized

• Thorough knowledge of office systems with the ability to use a range of technology, systems, and software packages; including being skilled in Microsoft Windows, Microsoft Outlook, and Microsoft Office

• Initiative, flexibility, and the ability to make decisions in a fast-paced setting, handle stress in various situations, work in a team environment, and work towards independent and collective goals

• Desired qualifications:

• Knowledge and use of CRM (Customer Relationship Management Software)

• Fluency or competency in Spanish

• Additional qualifications include punctuality, above-average typing skills, strong verbal and written communication skills, ability and desire to work in an office environment while frequently interacting with prospective students and their families, as well as the Stetson community and the general public

  Salary Grade: 5