Experience Inc. Jobs

Customer Service Representative

PeopleReady of Del Rio, TX is now hiring Customer Service Representatives! Global Agility Solutions is currently hiring entry level Customer Service Representatives (CSRs) to join our stellar customer service team to enable customer satisfaction and a positive service experience. 

Apply today and you could start as soon as this week.

As a PeopleReady associate you'll benefit from:

• Connections and experience with some of the top companies in your area

• Great benefit package options

• Get matched to jobs quickly 

• Competitive pay and steady schedule

• The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!

Pay Rate:

The pay rate for this job is $12.50 / hour

What you'll be doing as a Customer Service Representative:

• The essential functions include, but are not limited to the following:

• Answer incoming calls from customers.

• Resolve any program or service-related issues, ensuring complete customer satisfaction.

• Account establishment and management

• Take payments and maintain/update customer account information as requested using the back-office system (BOS) interface.

• Customer Call Handling

• Handle Disputes and Escalations as needed.

• Process payment adjustments and refund requests over the phone

• Communicate account information and program information to callers.

Available shifts:

Shift Timings: 1st Shift - Day

Job requirements:

• Strong communication skills over the phone.

• Ability to remember and deliver information in a professional manner.

• Experience in customer service, preferably in a call center environment.

• Computer literacy is required.

• Ability to follow policies, procedures, and regulations.

• Ability to meet or exceed business goals and objectives, while fostering a team atmosphere.

• Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues.

• Ability to exercise independent judgment to identify and resolve problems.

• Ability to work effectively in structured but flexible, adaptable and changing, call center environment.

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

Ready to take control of the way you work?

Complete our application to join the PeopleReady team today.y

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PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.