Job Information
RELX INC Lex Machina Client Manager in Dayton, Ohio
Client Manager
Do you enjoy being part of a team that delivers quality customer service?
Do you have experience in the legal technology industry?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As a Client Manager, you will be responsible to manage revenue growth by retaining and selling Lex Machina products to Corporate Legal Departments. You will be assigned a territory of large and small corporations.
Responsibilities
Negotiating and renegotiating contracts resulting in an aligned objective
Identifying, targeting, and maximizing revenue and growth opportunities
Planning own territory or account approach, and managing own resources
Developing solid relationships with key customer contacts and decision makers
Ensuring customer needs are met by gathering insights and reporting progress towards goals
Taking responsibility for the overall health and status of the customer relationship
Maintaining a tight record of all sales activity
Providing customer feedback to internal partners regarding product or content issues
Working closely with our Marketing and Sales leadership to convey market insights and sales initiatives
Collaborating cross-functionally to deliver on common goals
Requirements
Display proven experience in sales and account management experience in a business-to-business environment
Demonstrate proven success negotiating contracts and closing business
Have experience interacting with C-level corporate executives
Have solid understanding and use of strategic selling techniques and CRM systems
Have solid communication, interpersonal, and presentation skills
Be able to effectively partner and collaborate across teams and externally
Be able to occasionally travel (less than 10% of the time).
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.
RELX INC
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