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Genesis Health System Medical Assistant in Davenport, Iowa

Position Title: Medical Assistant

Department: Clinic-Blue Grass

Purpose: Provides direct and indirect patient care base, contributes to the welfare of the patient through support of standards and philosophies of Genesis Health System. Key accountabilities: provide safe effective culturally competent care for clinic patients under supervision of practitioner. In addition to providing clerical support for clinic operations and actively participate in quality monitoring and performance improvement activities. Other duties directed by supervisory personnel.

Report To: Manager, Operations

Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others.

Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Patients, Families, and Significant Others


Education: High school plus additional course work up to 1 year

Field Of Study: Medical Administrative Assistant

Special Training: Basic Life Support

Training Preferred: ICD and CPT code knowledge

Licensure/Registration: AAMA, CCMA or NCCT Medical Assistant Certification within six months of hire

Experience: No experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Working Conditions: There is routine exposure to highly adverse environmental conditions including physical hazards, health and safety risks, and otherwise undesirable characteristics in the environment. Personal risks require safety equipment or precautions to be followed closely. The time the employee may be exposed to these conditions is limited to 70% or less of the work day.

Possible Exposure to Blood Borne Pathogens: Yes