Dunkin' PM Shift Leader in Davenport, Florida
Brewing Brand is currently hiring for PM SHIFT LEADERS to join our Dunkin’ network!
We’ll let you in on a little secret... while everyone knows that America Runs on Dunkin’, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?
Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.
Perform all responsibilities of restaurant team members
Support the Restaurant Manager in meeting operational goals and execution
Ensure Brand standards are met throughout shift including preparation of food and beverages
Communicate shift priorities, goals and results to restaurant team members
Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
Support the training of restaurant team members as needed
Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
Communicate clearly with the next Shift Leader to help prepare him/her for shift
Ensure Food Safety standards are met
Manage Inventory throughout the shift
Provide great guest serviceand coaches restaurant team members to do the same
Schedule restaurant team members for shifts
Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
Basic computer skills
Fluent in spoken and written English
Previous leadership experience in retail, restaurant or hospitality preferred.
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Ability to assist with training
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
Wearing a headset
Working in a small space
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you
submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Brewing Brand is one of the largest franchisee owners in FL, owning 100 Dunkin' locations coast to coast across Central Florida and we are continuing to grow!! Come GROW with Us!