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Job Summary

Responsible for supporting the organizational strategic goals and objectives specifically those related to clinical risk management as part of the System's Peer Review process. Performs all duties in a manner that promotes a team concept and reflects the goal of providing seamless support for patients.

Job Duties

• Performs claims administration, identification of adverse patient events, investigation, documentation and reporting to Legal Services and Corporate Risk and Insurance.

• Communicates and reports real and potential risk issues to department managers and administration as appropriate.

• Collaborates with Department managers to systemic performance shaping factors and staff perceptions of risk that lead to at-risk behaviors or human error.

• Works with departments in establishing and monitoring strategies to avoid, eliminate, and reduce risk situations associated with the provision of patient care and services.

• Identifies Departmental trends for actual or potential risk management issues or patient safety concerns based on review of patient incidents and adverse patient events Participates in the development and implementation of department and facility policies and procedures that affect managing risk and patient safety.

• Conducts a thorough and credible root cause analysis.

• Consults and collaborates with the Legal Services to mitigate the potential loss associated with adverse patient events, including pre-litigation negotiations.

• Provides secondary review of all patient incidents, visitor events and infrastructure failures reported and consults and collaborates with appropriate staff and departments as needed.

• Conducts a thorough and credible investigation of adverse patient events with follow-up on identified risk management cases and patient safety action items as a result of the adverse patient event.

• Stays current with compliance requirements for regulatory agencies for the reporting of incidents, grievances, serious events and other occurrences as required.

• Educates staff, both formally and informally, on principles of patient safety and risk management.

• Responsible for a set amount of onsite time at selected healthcare facilities.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

• Hours: Flexible work hours- to be discussed further during the interview. Work from home possibilities to be discussed during the interview.

• On-Call: Limited on-call

• Location/Travel: Flexible primary work location. This position will support all hospital systems across Geisinger located in Pennsylvania (Danville, Lewistown, Muncy, Bloomsburg, Wilkes-Barre, Scranton or Jersey Shore). Travel approximately once a month for visits to system wide hospitals, as needed.

• Education: BSN is required

• Experience: Minimum of 5 years RN experience is required; previous Clinical Risk and Patient Safety experience is a plus.

Geisinger cares about not only its patients and members, but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity

• Full benefits (health, dental and vision) starting on day one

• Three medical plan choices, including an expanded network for out-of-area employees and dependents

• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)

• Company-paid life insurance, short-term disability, and long-term disability coverage

• 401(k) plan that includes automatic Geisinger contributions

• Generous paid time off (PTO) plan that allows you to accrue time quickly

• Up to $5,000 in tuition reimbursement per calendar year

• MyHealth Rewards wellness program to improve your health while earning a financial incentive

• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones

• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.

• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

Bachelor's Degree-Nursing (Required)

Experience

Minimum of 5 years-Nursing (Required)

Certification(s) and License(s)

Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.