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Job Summary

Reporting directly to the Chief Sales Officer, the successful candidate will help drive team strategy through analytics, management, and strategy planning. Health Plan experience and skills with Salesforce CRM, training and strategic planning are needed.

Job Duties

Drives the activities of the department to collaborate with Sales leadership and stakeholder departments to identify opportunities for new sales and increased sales efficiency. All lines of business (LOBs) are supported, but there is a particular focus on Retail Markets. Manages a team that identifies opportunities through data analysis and deploys training to leverage those opportunities.

• Closely partners with sales leadership and direct reports to prioritize evaluation of critical sales processes, from which improvement recommendations will be developed.

• Manages the development of the annual Sales Plan. This plan is developed in collaboration with the leaders of Commercial Sales and Retail Market Sales, and outlines the priorities of the Sales team for the subsequent year.

• Oversees Sales development of training curriculum. Training tracks to be developed and refreshed in support of enhancing Sales skills and ensuring proper use of Sales software tools.

• Develops and manages annual Retail Markets training plan to ensure employed Sales employees and brokers are properly credentialed

• Manages the development and maintenance of sales reports and dashboards to evaluate sales tactics and channels.

• Collaborates with Marketing and Sales Operations to oversee data analysis and monitoring to ensure maximum conversion of sales opportunities.

• Develops ad hoc dashboards and reports in Salesforce CRM to help Directors and Managers monitor their teams’ productivity.

• Develops proformas and other predictive models to ensure all inputs needed to meet sales targets are clear to stakeholders.

• From data analysis, recommends sales initiatives to maximize conversion opportunities and develops performance metrics and goals associated with various sales channels and initiatives.

• Manages training staff to who support new employees, new software, or new process training, as well as to ensure proper execution of new sales techniques identified from semi-annual Opportunity Plans. Training will include external brokers.

• Collaborates with Marketing and other stakeholder groups to ensure sales opportunities are adequate to meet growth targets.

• Hires, trains, coaches, counsels, and evaluates performance of team.

• Monitors applicable industry trends and emerging solutions to identify and drive continuous improvement opportunities.

• Where possible, measures ROI of all proposed and executed sales initiatives.

  Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Internet requirements:

​ Employee required to have/supply: Cable modem, (high speed, only - No DSL or Wireless Cellular Service or Satellite Service) The minimum requirement is:

• •25 MBPS UP

• •75 MBPS DOWN

• •<150 ms Ping Required

• •<30ms Jitter Required

  Computer must be connected to the internet via Ethernet cable; wifi is not permitted unless a Virtual Private Network (VPN) is used for the wifi connection

Education

High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)

Experience

Minimum of 5 years-Managing people, processes, or projects (Required), Minimum of 5 years-Related work experience (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.