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*Job order closes 5/8/24 11:59 PM Eastern*

Reference #: 4479204 THE POSITION Are you looking for not only a job but a career you can enjoy? The Department of Human Services is seeking a dedicated Clerical Assistant 2 to complete our dynamic team of professionals. This position gives you the opportunity to perform a variety of clerical functions related to and in support of the various Income Maintenance Programs to ensure accurate and timely eligibility determination and effective and efficient operations. If you are looking for a rewarding career in public service and want to make a difference in the lives of those who live in your community, this is the ideal position for you!

DESCRIPTION OF WORK

As a Clerical Assistant 2 you will be responsible for performing a wide range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. In this role, you will interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills by performing various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor.

WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch. Work hours may change, based on operational needs. Travel and overtime may be required as needed. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. Note: The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.    REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (commonwealth title); or Graduation from high school; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy may be given to candidates who live within Montour County. If no eligible candidates who live within Montour County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply wit the above application requirements will eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.