Experience Inc. Jobs

Job Overview:

The Title Company Liaison's responsibilities include, but are not limited to, creating and insuring resale certificates are charged per the association documents and FirstService fee structure, completing questionnaires, uploading new community phases into the system, invoicing for the resales corporate accounts, and resolving the release of liens. This position maintains a relationship with the accounting staff, title companies and property managers to insure functional accuracy.

Your Responsibilities:

• Preparing disclosure certificates in-house or through the WelcomeLink web interface (resale, refinance, modification, condo questionnaires) per title company and mortgage company requests.
• Reviewing and updating association assessments and fees and management company fees across all data sources.
• Analyzing and reviewing account notes and violations for disclosure certificate preparation.
• Comparing title company requests to database ownership details, records, etc.
• Communicating with title companies to ensure timely and accurate delivery of disclosure certificates.
• Ensuring that all documentation and notices are included in each disclosure certificate package.
• Working with property managers on the preparation of mortgage-lender questionnaires.
• Working all WelcomeLink queues and escalations and issuing timely responses or trouble-shooting issues as deemed necessary.
• Sending out periodic reminders to property managers regarding required updates to Connect and Welcomelink to maintain accurate and timely disclosure packages.
• Maintaining daily logs, records, and forms as necessary.
• Making all appropriate notations in the accounting systems pertaining to disclosure certificates processed.
• Consistently adhering to all business procedures and guidelines.
• Maintaining the highest level of customer care while demonstrating a friendly and cooperative attitude.
• Serving as backup for the Accounts Receivable team as it relates to the closing functions.
• Performing other tasks and special projects as requested.

Skills & Qualifications:

• Education/Training:High school diploma or equivalency. Preference will be given to applicants with 2 to 3 years' experience in an office environment performing similar tasks. Experience in Property Management industry a plus.
• Experience/Knowledge:This position requires excellent organizational skills and strong attention to detail. The ability to prioritize workload and a sense of urgency is a must. Excellent math and communication skills required. Individual must have the ability to work independently and as part of a team. Position requires both flexibility and the ability to work on multiple tasks. Candidate must possess strong working knowledge of Microsoft Office.

What We Offer:

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $20 - $21 / hour

Disclaimer:

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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