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About Capgemini

Capgemini is a global leader in partnering with companies to transform and lead their business by harnessing the power of technology. The Group is guided everyday by its purpose of igniting human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. As we demonstrate cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society for a more inclusive, sustainable future.

Get The Future You Want | www.capgemini.com

About Cloud Infrastructure Services (CIS):

CIS powers enterprises’ business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, leading complexity, and fostering adaptability. Working across sectors in 50 countries, our 30,000 cloud professionals apply our elite expertise with cloud leaders to offer ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support.

Demonstrating our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today’s dynamic business environments, driving forward business value so they get the future they want. Our unique approach to infrastructure connects solutions, services, and suppliers to implement integrated solutions across the IT supply chain, public and private clouds, and legacy environments, helping clients optimize their digital transformation journeys.

Our five key service areas are:

1. Cloud Services: Exploiting the cloud at speed and scale

2. Employee Experience Services: Making the “future of work” work for our clients

3. Cybersecurity Services: Securing Foundations to Create Open Futures

4. Enterprise Service Management: Taking charge of complexity to drive business value

5. Infrastructure Services: Leading and modernizing IT estates

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Please be aware that Capgemini may collect your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.

Visit us at www.capgemini.com . People matter, results count.

Job Description:

This is an Equal Opportunity with excellent benefits to include medical, dental, vision and a 401K!

ServiceNow Architect participates and actively supports business initiatives by building reliable, efficient, scalable and business oriented solutions based on Now platform. They are involved in design and architecture of complex systems on all levels, from legacy migration, through core platform setup, to integrations, automations and orchestrations.

Qualifications -

This is a client facing role in the project delivery cycle. This role will work closely with clients, partners and other business units to ensure consulting engagements are successful. The role needs understanding the client’s business needs and clearly translating the Statement of Work to the successful delivery of the Project. The candidate will work as part of a delivery team, working alongside overall project coordinator to deliver a successful cloud consulting engagement. Must be fully flexible and mobile across the US and possibly EMEA for extended periods and potentially across the Capgemini Group.

• Validated experience in Service Integration deals for ITSM assessments and technology migrations, primarily ServiceNow

• Strong client facing skills and good listening skills. Ability to push the solution to different partners (both technical and non-technical)

• Confirmed background in end to end infrastructure technologies and architecture

• Project delivery for application discovery service both agent and agentless. Provide application modelling.

• ServiceNow, BMC or similar expertise gained from production application deployment, validated experience of delivering complex cloud project engagements

• Strong verbal and written communications skills; excellent presentation and facilitation skills;

• Clearly articulate the pros and cons of technology choices and solution design decisions and to construct and present rational options to clients and prospective clients on their options

Facilitate group discussions and lead client strategy and design activities; translate needs and opportunities into architecture specifications that can be referred to by the analyst, development and migration teams

• A focus on getting the job done accurately!

• Learn, grow and stretch into new roles with different industries and domains

Essential skills, knowledge & experience:

• ServiceNow Architecture experience

• Experience of integrating service management and ITIL solutions into traditional hosting and delivery models

• ITIL v4 certification

• Architecting, solutioning and deployment with 3 of the following ServiceNow modules:

• ITSM

• ITOM

• ITBM

• CSM

• HR

• SecOps

• Experience as principal technical lead

• An understanding of application architectures

• Experience in the elicitation & specification of architectural, functional and non-functional requirements

• Appreciation of the cost drivers in systems delivery and operations and the commercial consequences of the technical decisions

• Develop productive client relationships at different management levels and identify and develop opportunities for new business

Desirable technical skills

• ServiceNow pre-sales and module trained / certified architect

• Architectural certification (TOGAF)

• Experience of implementing architectural governance and proactively handling issues and risks throughout the delivery lifecycle.

• Good familiarity with the disciplines of enterprise software development such as configuration & release management, source code & version controls, and operational considerations such as monitoring and instrumentation

• Experience of consulting or service provider roles (internal, or external);

• Strong knowledge on software development methodologies like Agile/Scrum, Kan Ban

• Delivery, program, or project management experience

Responsible for designing and implementing a project’s technical architecture. They define the structure of a system, its interfaces, and the principles that guide its organization, software design and implementation. The scope of the Delivery Architect’s role is bounded by the business issue at hand. A Delivery Architect needs to have knowledge of all the different aspects of delivery as well as robust business knowledge.

Day to Day Responsibilities:

• Responsible for a complex architecture to ensure its successful implementation.

• Experience as a stream lead working with CIO/CTO level

• Service delivery excellence

Required Skills and Experience:

• Work with acquisition, development, & business leadership.

• Technology Awareness & Leveraging and Innovation & Capability Growth

• Crafting and validating complex architecture

• Work with CIO/CTO's

• Lead Capgemini service delivery

• Certification: Has TOGAF 9 and has IAF level 1 and is seeking level 2.

• Should be experienced in foundation, People Leadership, service & delivery.

• Be proficient in client acquisition & development and business leadership.

Job: Architect

Organization: CIS US P&C

Title: ServiceNow SIAM Managing Delivery Architect -NY, GA, TX, IL

Location: IL-Chicago

Requisition ID: 072552

Other Locations: US-TX-Dallas, US-GA-Atlanta