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Baylor Scott & White Health Security Officer 1 in Dallas, Texas

JOB SUMMARY

The Security Officer 1, under general supervision and consistent with state law and departmental policy, provides customer service and a safe and secure environment for patients, visitors, medical staff, and employees. Incumbents may be exposed to inclement weather while patrolling assigned areas to detect any fire/safety hazards, deter the potential for crime, and safeguard company assets and property from theft and criminal mischief.

ESSENTIAL FUNCTIONS OF THE ROLE

Assists Police Officers as required to maintain order; to include assisting with arrests when requested or when a situation warrants such assistance to maintain safety.

Responds to various public service calls, including escorting patients, visitors, medical staff, and employees to parking areas; providing directions and general information; providing assistance with stalled vehicles; assisting with unlocking vehicles and responding to parking equipment malfunctions.

Patrols assigned areas for the presence of unauthorized persons or potential sources of crime, and maintains clear, appropriate and continuous radio contact with base, shift supervisor and other officers in the field.

Transports legal documents, valuables, medical instruments, supplies other secure articles as assigned to ensure the safe and timely transfer of valued articles.

Responds to calls for service, including criminal offenses, civil process, hospital violations or customer service-oriented requests. Intervenes in disturbances and maintains general order of the hospital environment.

Maintains secure facilities by ensuring various doors are locked as required. Unlocks facilities upon receiving proper authorization.

Produces complete, accurate and concise reports, to include criminal offenses, false fire alarms, safety hazards and general information, consistent with internal processes and as prescribed by law.

Controls the flow of traffic at designated at points of interest and issues citations for parking violations.

KEY SUCCESS FACTORS

Good interpersonal and public relations skills.

Must be able to work under stressful conditions.

Must have critical thinking and problem solving skills.

Must be able to communicate thoughts clearly; both verbally and in writing.

Basic computer skills, including but not limited to: typing, information security, hand held scanning and email.

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent

EXPERIENCE - Less than 1 Year of Experience

CERTIFICATION/LICENSE/REGISTRATION -

Basic Life Support (BLS): BLS within 30 days of hire.

Non-com Security Officer (SECURITY): Security or Security Officer within 6 months of hire.

Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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