Experience Inc. Jobs

Operation Administrator, Digital Tax Services

Location: Dallas, TX, United States Date Posted: Oct 2, 2024

Description

AandM is a group of entrepreneurial, action and results-oriented professionals who take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging workguided by AandM's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare why our people love working at AandM.

We provide tax, turnaround management, restructuring, performance improvement, and corporate advisory services. Our tax practice is unique in that we offer the opportunity to work without audit conflict and truly act a trusted business advisor. We provide our teams with opportunities and support to develop and cultivate careers that are most meaningful to them and reward them based on their achievements.

Job Summary:We are seeking a dedicated and detail-oriented Operation Administrator to join our team. The ideal candidate will assist users with account setup, password resets, and basic troubleshooting for compliance applications. Additionally, the role involves drafting user guides and other application documentation to ensure a smooth user experience and handling the payment of various invoices to ensure timely and accurate processing.

Key Responsibilities:

User Support:

• Assist users with account setup and password resets.
• Provide basic troubleshooting for compliance applications.
• Respond to user inquiries and provide timely solutions.

Documentation:

• Draft user guides and other application documentation.
• Update and maintain documentation to ensure accuracy and relevance.
• Collaborate with the development team to understand application updates and incorporate them into user guides.

Invoice Management:

• Handle the payment of various invoices.
• Ensure timely and accurate processing of invoices.
• Maintain records of all transactions and provide reports as needed.

Qualifications:

• High school diploma or equivalent; Associates degree preferred.
• Previous experience in a support role, preferably within a technology or compliance environment.
• Strong written and verbal communication skills.
• Proficiency in using office software and applications.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Preferred Skills:

• Experience with compliance applications.
• Basic understanding of accounting principles.
• Familiarity with drafting technical documentation.

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez and Marsal Holdings fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, ADandD, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez and Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click herefor more information regarding AandMs benefits programs.

The salary range is $50,000 - $65,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, AandM offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for detai s.

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Diversity and Inclusion

AandMs entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging workguided by AandMscore values{target="_blank"}of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare the main reasons our people love working at AandM. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the AandM way.

Equal Opportunity Employer

It is Alvarez and Marsals practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find AandM policy statements and additional information by regionhere{target="_blank"}.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per AandM policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with ourInclusive Diversity values{target="_blank"}. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that AandM will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.