Experience Inc. Jobs

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Responsible for developing and leading a team whose collective skills comprise business knowledge, data analysis, and story-telling capabilities. Responsible for synthesizing those skills across the team to create a data-driven voice to strategic topics, resulting in thought-pieces that glean new insights into American’s large and complex line maintenance footprint and the strategic levers that underpin that network.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Assimilates and maintains a team of analysts with complementary skill-sets across the following competencies: airline knowledge (operations and commercial), advanced analytics, business intelligence and visualization, story-telling

• Creates blueprints for, and manages the development of, consultant-like expertise presentation of findings, telling technical stories to non-technical and/or executive audiences

• Takes high-level problem statements and abstract hypotheses and sets project direction for the key elements: the body of analysis, extraction of insights, and articulation of critical findings and takeaways that ultimately answer questions and improve conviction

• Picking up on signals and feedback from operational constituents, ‘connect the dots’ into a cohesive, logical and compelling presentations to allow the airline to contemplate newfound ways of planning the airline, all with the underlying goal of reducing aircraft out of service frequency and/or duration

• Guides the development and application of new ways of approaching data analysis in various Maintenance Capacity Planning and Utilization contexts

• Manages analytical efforts to support ad-hoc initiatives tied to TechOps’ strategic objectives

• Builds close working relationships across the various TechOps and Airline Planning functions with whom the position will collaborate

• Demonstrate the leadership attributes with a bias toward feedback and accountability. Develop those within the leader’s span of care to grow into taking the next step of their careers.

All you'll need for success

• Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant field and/or equivalent experience/training

• 5 years job related experience

• Successful track record in an analytical environment

• Preferred Qualifications- Education & Prior Job Experience

• 5 years’ experience in airline planning, operations, analysis or professional services (advisory/management consulting)

• Knowledge of American Airlines’ operational and/or network planning data sets

• Experience with Mosaic data warehouse and tools including Tableau, SQL

• Skills, Licenses & Certifications

• Demonstrated ability to develop fact-based, balanced narratives around strategic topics affecting multiple groups, sometimes with different functional priorities

• Tendency to challenge the status quo; “Why?” is a large component of your vocabulary

• Conviction to probe unpopular or otherwise anecdotal topics that may not seem broken on the surface

• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, Access, etc.

• Advanced knowledge of Excel

• Intellectual curiosity and self-motivation to understand root causes of operational happenings within the business unit

• Excellent interpersonal, oral, and written communication skills, including effective presentation skills (development and delivery) and executive presence

• Reliable and dependable; comfortable accepting ownership, responsibility, and accountability of functional obligations without constant supervision and follow-up

• Capacity to balance multiple priorities simultaneously while adhering to deadlines

• Big picture thinker with a strong attention to detail: appreciation for data and its nuances, and its importance to supporting a narrative, with the corresponding ability to not get lost in it and lose sight of the big picture objective

• Proven capability to develop strong relationships and work effectively across groups

• Ability to prioritize, delegate, and distribute amongst resources most effectively to produce results

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.