Experience Inc. Jobs

About the Role:

Grade Level (for internal use):

12

About the Role

The Team:

We are seeking a highly motivated and experienced DBA with a Site Reliability Engineering (SRE) mindset to join the Enterprise Solutions SRE team. In this role, you will be responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, which supports a range of data platforms, applications, and services. You will collaborate closely with multiple stakeholders including development teams to implement and maintain reliable and scalable systems while adhering to industry best practices and security standards. 

Responsibilities and Impact:

• Design, implement, and maintain comprehensive observabilitysolutions to track the health and performance of our systems. 

• Analyze observability data to identify potential issues and proactively troubleshoot problems before they impact users. 

• Develop and implement alerts and notifications for critical events to ensure timelyintervention. 

• Collaborate with development teams to design and implement solutions that enhance system resilience and reduce downtime. 

• Analyze performance metrics to identify and resolve latency bottlenecks in our infrastructure. 

• Implement performance optimization techniques and tools to improve the overall responsiveness of our systems. 

• Work with development teams to ensure that new features and code changes do not introduce performance regressions. 

• Develop and maintain metrics dashboards to track key performance indicators (KPIs) for our critical systems. 

• Identify performance trends and anomalies that may indicate potential issues or areas for improvement. 

• Recommend and implement performance optimization strategies to enhance the overall efficiency of our systems. 

• Optimize resource utilization and minimize unnecessary expenditure on IT infrastructure. 

• Working closely with engineering, product and operations teams to help define the strategic direction for our database estate across all ES products

• Defining and implementing IaC and config management mechanisms within the DBA team

• Building and enhancing our DBA skillset & capabilities across products with a view to future technology implementations

• Manage cloud database changes through the change request process and provide status reports to the relevant stakeholders.

• Provide timely status updates to relevant stakeholders.

• Performance and availability strategy with SOP for cloud database systems

• Empowerment of the team for proactive and corrective actions to improve performance and availability.

• Ensure service levels meet requirements. Propose, and implement, action plans when required.

• Support cloud service continuity measures including backup & restore procedures and disaster recovery plans, to ensure continuous operation of the business.

• Conduct root cause analysis and implement proactive measures where required.

• Provide cloud database systems related technical advice to customers or project teams for manageable issues.

• Follow cloud security standards or best practices to avoid security breaches and reduce system vulnerability. Keep up to date on current security.

• Provide input to security audits (as required) and implement the necessaryactions.

• Using best practice. Plan, design, install, test and implement cloud database systems in accordance with specifications and SLAs.

• Provide database troubleshooting, performance tuning and consultancy sessions.

Compensation/Benefits Information : (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $107,000 to $211,400. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses, and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (https://spgbenefits.com/benefit-summaries/us) .

What We're Looking For:

Basic Required Qualifications:

• Strong leadership experience in challenging service environments

• Strategic thinker with a view to future technologies

• Pragmatic approach to problem solving

• Experience working in financial services or similar is highly desirable

• Experienced in working within AWS infrastructure. 3yrs+ Proficient in Database observability and performance tuning

• To be able to spec, size, deploy and test clusters of RDS/Aurora Databases

• Familiarity with security and performance configuration for Sql, PostgreSQL,

• Knowledge and experience in implementing backup and restore strategies

• Knowledge of setting up standalone DB in EC2.

• Knowledge of NoSQL is desirable

• Providing inputs to engineering to assist developers in understanding how RDBMS systems work

• Impact analysis e.g. the effect of scaling of services

• Comfortable with observability tooling

• Knowledge of Infrastructure as Code is desirable

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group)

Job ID: 301716

Posted On: 2024-06-20

Location: Dallas, Texas, United States