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Demand Controller

Company : Safran Seats

Job field : Data

Location : Cwmbran , Wales , United Kingdom

Contract type : Permanent

Contract duration : Full-time

Professional status : Employees / Staff

# 2025-151457

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Job Description

In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.

The purpose of this role is to be the key point of contact for developing, maintaining, reviewing and issuing departmental Key Performance Indicators (KPI) to support order book, intake and output needs including S and Op reporting and demand visibility across the business and driving delivery performance and improving customer satisfaction by engaging cross functionally across Safran Seats

An office based role, the role demands an analytical individual who can recommend improvements and implement changes to improve visibility of accurate data to the Aftermarket Operations team across the seats business and the end user (Customer)

Key Responsibilities will include:

• Develop, produce and analyse KPIs to define Aftermarket performance

• Facilitate and drive through continual improvements activity as needed

• Produce ad hoc reporting throughout the aftermarket business as needed

• Set up, maintain and document systems and operating procedures as required

• Commercial reporting on all aspects sales forecasting, intake and output and producing recommendations on actions and highlighting trends

• Co-ordinate, report on and analyse all Intake opportunities across Safran Seats GB and develop monthly reporting and analysis for demand management schedule

• Liaise with Supply Chain to provide Forecast and S+OP data.

• Support the programme support and services manager to produce and ensure delivery to schedules for aftermarket projects in agreement with supply chain

• Co-ordinate and communicate all aftermarket operational business needs from a sales opportunity perspective to all stakeholders

Complementary Description

Our in-house design studio co-creates the most innovative experiences in the sky with our airline customers and partners. Our dedicated engineering, production and in-service support facilities are integral to delivering a high-end quality product that we keep flying throughout the life of programme. We are fully supported by a wide team of support functions, from HR to Finance, to Business Development and Planning and Logistics, our team is built to give Safran Seats an end-to-end capability in house in the UK.

We focus on:

Our people

These are our four People Fundamentals that underpin everything we do at Safran:

• We believe in and fostering the conditions for diversity and inclusion to thrive

• We develop our colleagues skills and build opportunities so you can shape our future

• We create a trustworthy work place to support you, as you dare to act and innovate

• We encourage collaboration and mutual support between you and your colleagues

So you'll be supported every step of the way!

Sustainability

Our people are at the heart of our success, as we work together to achieve our mission: contributing to a safer and more sustainable aviation. We are tackling the biggest challenges in aerospace, with a commitment to work to decarbonise the industry by 2050.

Global Mobility

As part of the Safran Group, across our businesses we are market leaders in aerospace, defence and space; there is always potential for future mobility in the UK and internationally.

Job Requirements

Candidate skills:

Good level of ERP understanding

General manufacturing awareness (an understanding the general principles of manufacturing)

Advanced Excel User

Minimum 2 years experience of supply chain

Good standard of English and numeracy

Knowledge of aftermarket

Experience working in high volume, fast paced environment

Commercial Awareness

Customer Focused

Continual Improvement Attitude

Able to prioritise workload

Comfortable communicating at various business levels to include internal and external customers

Problem solving skills – ability to analyse trends and communicate findings

.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you!

Our employees are at the heart of our success, as we work together for our sustainable future. There are four People Fundamentals that underpin life at Safran:

• We believe in and promote diversity and inclusion as key values across our business

• We develop our colleagues skills and build opportunities so you can shape our future

• We create a trustworthy work place to support you, as you dare to act and innovate

• We encourage collaboration and mutual support for you and your colleagues

As a valued member of our team, these are just a few of the benefits you'll receive:

• 25 days holiday + UK Bank Holidays

• Benefits Programme, with a number of schemes such as cycle to work, technology savings, retail discounts and access to private healthcare

• Career Progressions opportunities such as company sponsorship and further training courses

• Family friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave and flexible working

• Equality & Diversity initiatives with internal groups for workplace engagement and involvement

• STEM engagement with schools, colleges and universities and Charitable activities for all

Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.

We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Safran Seats an inclusive place to work.

Specificity of the job

• Based in UK future travel possible

Locate your future workplace

Llantarnam Industrial Park, LlantarnamNP44 3HQ

Cwmbran

Wales United Kingdom

100,000

employees worldwide

27

Number of countries where Safran is located

35

business area families

• Maps are available under theOpen Database Licence (https://opendatacommons.org/licenses/odbl/) .

• © OpenStreetMap (https://www.openstreetmap.org/copyright) contributors.

• © Safran

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.