Experience Inc. Jobs

Job Information

Massage Envy Assistant Manager in Cutler Bay, Florida

Signing Bonus Opportunity!

As an assistant manager at this franchised Massage Envy location,* you’re responsible for the successful operations of the franchised location.

Essential responsibilities include:

  • Overseeing and managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests.

  • Assisting Business Manager in setting and achieving membership and retail sales and profitability goals and partnering with Business Manager to regularly monitor progress against goals.

  • Managing staff and training, monitoring, and coaching the performance of sales associates.

  • Monitoring staff work schedules and managing human resource functions, where assigned, including interviewing, hiring, training, performance evaluation, conducting staff meetings, resolving concerns and disputes, disciplining employees as well as all associated recordkeeping.

  • Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.

Qualified candidates will:

Education, Skills and Training:

  • Have a college degree (preferred).

  • Have previous management and sales experience within a service or retail industry.

  • Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff.

  • Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends in sales reports.

  • Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state licensing laws and regulations related to general business operations and licensure of massage therapists and estheticians.

  • Millennium experience is a plus.

Communications and Personal Interactions

  • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, and Business Manager.

  • Be able to communicate information to Business Manager and other individuals in the Massage Envy franchise network.

  • Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture.

  • Maintain client confidentiality.

Looking to fill a night time assistant manager position. Flexible availability is a must.


*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2021-123791

External Company URL: www.massageenvy.com

Street: 18443 South Dixie Hwy

Post End Date: 6/30/2021

DirectEmployers